Used BMW 530 for sale near Hodgkins, IL under $574,908

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This was our 15th car purchased/leased at Laurel BMW. Think that number explains it all. We are fortunate to have an established relationship with our sales representative and a great service department.

Liked the outside design, I got the M package, red calipers etc... Not use to having a gear level, miss my analog gauges In previous 5 . Top of dash grill has a cheap feel, plastic.

Mike A was outstanding when taking care of my car in service, was able to explain the exact issue and get my car fixed, also appreciate the nice loaner that was provided to me.

Service was efficient and friendly. Would recommend to family and friends in Willowbrook Kia dealership. .

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Great service!! Very good customer support. I’m very pleased. I will come back again. I will talk to nazar. Very nice person.

This car is simply beautiful, spacious, unique color. It is gorgeous inside out. You don't see too many BMWs this color so I think it is unique color. It has one of the smoothest ride, which I find a plus for long trips. Love it!

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

If you’re on a market for an ultimate driving machine. BMW of Elmhurst in Illinois is the ultimate dealer to get that machine. Michal is THE guy to see.

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

Excellent Sales Consultant and dealership. Molly Williams was our sales consultant. With her help, we were able to purchase the car and trim level we wanted at a price point that made us happy. There were no high pressure sales tactics just very friendly conversations with Molly about our needs.

Awesome service from Jose!!! Very patient and kind. Explained every detail. All dealerships need a Jose!

This car did meet all my requirements in a new car. It has the power and speed of the M series. The ride and handling are exceptional. The interior styling with blue stitching on the black leather is a class-act.

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

I buy cars every other year. I come in and met Michael Fesatte. It was very positive meeting and my wife and I were very pleased how we were treated. We ended up buying a new 2025 X1. We’ve been buying BMW’s for 25 years at another dealer. BMW will be our new dealership for all our new cars. We were both very impressed with Mike and the other staff Everyone was vey nice and helpful. Thank you.

Everything was great . Andrew was great. I had no problems . All the people I meet were amazing.

As a returning customer to Laurel BMW of Westmont, I am very pleased with my car purchase from my initial test drive to the delivery of our new BMW. Thank you very much for your customer focus, attention to detail and follow-up through our quicker than expected delivery process!

Mike A is the best , I know each service visit my car is well taken care of and the communication I receive about what is going on is much appreciated.