New and used 2025 BMW i5 sedans for sale near Franklin Farm, VA

Experience one hopes to have one purchasing a vehicle. Not disappointed. Patrick Yuen was enthusiastic, informative and proactive in all respects throughout purchase cycle. Car was ordered from factory and we were able to not only follow the progress through MyGarage, but it was delivered ahead of schedule! Entire experience was excellent

Great customer service with quick responses. My service rep did an amazing job explaining my service report.

I received great service from my Service Advisor, Daniel Braslavskiy, even though I had no scheduled appointment. He clearly and fully answered all my service questions. I needed all new tires and various other time-consuming service work. Despite this, he was able to get the car back to me promptly in the afternoon.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Jarrad Brown, Service Manager is considerate; regards all my queries with respect and answers with patience. Keeps me informed to the status of my car being serviced.

They go above and beyond to help. Lead service advisor did a test drive with me as well to help identify the problem even after the mechanic couldn’t hear the noise my car was making. Julie Wharton also goes waaaaay above and beyond with the highest level of service. She stated she had a migraine headache for a few days and I told her she hid it well as it was not possible to see because she had such a super customer first attitude

This was by far the best car buying experience I have ever had. Aaliyah was outstanding. She was professional, attentive, nice, and very personable. She made the whole process stress free and even followed up the next day to see how I was enjoying my new X3. Anton had everything taken care of before I even arrived, which made the financing process seamless and easy. The manager made my deal happen, and I left feeling completely taken care of. I have truly found my go-to dealership. I love my new car and appreciate the entire team for making this such a positive experience.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Easy fair transparent transaction. Christian and his brother were very professional and respectful. Highly recommend them both when buying your next vehicle.

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

BMW of Rockville offers excellent customer service. Suvin, in particular, makes it very easy for me to get a new car. I keep coming back to him when is time to update my car

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.