Used 2023 BMW iX for sale near Ladera Heights, CA

Excellent service. Everyone was very responsive and helpful. The car took a while arriving at the dealership, so the staff had to move quickly to handlle the sale.

Only 2000 miles of which 500 is highway. First positive impressions are: extraordinary quiet, impressive acceleration, above average ride and comfort. Great front and side vision. Very comfortable seats. Lots of interior room. Negatives are: incredibly complex systems to do simple things, exterior styling is an "acquired taste", rear vision is marginal. Odd door handles inside and outside. It is still too early to make a definitive assessment of this vehicle. Other than an intermittent annoying creak in the passenger window area that is hard to replicate at the dealership, the build quality seems very good. This is not a big Lexus or Mercedes sedan, but rather a very good SAV. Range is 300+ with the 21" wheels. Charging is easy and relatively fast with a good DC charger. True 11KwH on 48 amp home charger. Driver assistance package works well. Steering is a little light but no issues with the shape of the wheel. There will be some adjustment to this type of vehicle, but it has been easier than I anticipated. Registering it as an EV, leased out of state, was a frustrating experience and the extra fees for EV licensing are ridiculous.

Went in there for an oil change. Even though I had an appointment, waiting time was over two hours. Still, the overall experience was great. Nice waiting area with coffee and snacks!

Bought a used car from this location. Representatives were quick and friendly. overall, good experience.

We walked into SM BMW only looking to test drive the new 228i. Knowing that we wanted a manual transmission, we knew we'd have to order the car. We planned to play a few dealerships against one another to get the best deal. After talking for a few minutes about what we specifically were looking for, our rep informed us they had a brand new 328i that fit the bill. We looked at it, and even though it wasn't exactly what we were looking for, it was exactly what we really wanted! We made out like bandits on the deal, as BMW's with manual transmissions aren't exactly what the average buying is looking for, but it was EXACTLY what we wanted. The car is loaded up with all the options, and 6 months in we couldn't be happier with it. First service was easy to schedule, they provided a loaner car that was comparable to our car (automatic tho) and it was ready on time. I highly recommend this dealership, Achilles, our advisor, and BMW in general. This is my 5th BMW, but first from this dealership, I'm already planning on #6, and it will be from Santa Monica BMW!

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I had a really great experience with Lucas. He was super patient and easy to work with from the start. Even though the car I went in to see was sold right before I got there, he didn’t rush me or try to push anything else. Instead, he took his time showing me around and helped me look at a few other options. You can tell he genuinely cares about finding the right fit for his customers. I really appreciated how professional and down to earth he was throughout the process. Definitely someone I’d recommend asking for if you’re in the market for a car. L.Montoya

The GM Quynh and Mike in finance are the best of the best and the entire service team , Gary, Amanda, ziggy and Ivan are the reason why I keep coming back and only go to Beverly Hills BMW.

Reaching out and expressing interest in purchasing a new car, they were very accommodating and provided clear communication, to include instant quotes. Once I purchased my car, it seemed as if the communication has lapsed unfortunately.

I chatted on line with Carlos Suarez! We are trying to set up when I can go there before Donald Trump screws up my final dream of affording a Toyota Tundra. If not maybe in the next life.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

Excellent experience with dealership. Friendly, responsive staff guided me through every step, answered all questions, and made the process smooth, transparent, stress free. Recommend them.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

We had a great experience with Pacific BMW. The car we purchased was beautiful and we got a great deal for it. The only negative part of the purchase was the actual buying process. It took a little longer than we expected and maybe it could have been a bit more streamlined. But in the end, the car was worth the wait.

I bought a used car that was highly sought after, based on it having only 2k miles per year and it's price point. I worked with Ed, who went out of his way not only to reassure me that I had secured my spot as the buyer, but also provide me with photos and updates as the car went through the reconditioning and detailing process. Ed was extraordinarily responsive, answering my (many) texts within minutes! Ed demonstrated exceptional professionalism, caring and compassion. I would buy another car from him in a heartbeat.

Friendly and honest service advisors Keep me informed about the service and promotions that there having will definitely return for future service. Thanks Heidi

We met Sami Asadourian when we went to BMW New Century looking for an X3. We had initially looked at a loaner special to lease, and Sami took us for a test drive. After the test drive, we realized the car doesn’t have one of the options we absolutely wanted. Sami was very helpful in locating another vehicle that has all of the options we wanted. After a couple of hours of negotiation and finally came to an agreement on the terms, we went to look at the car – only to find out it doesn’t have something else we wanted. We were all tired and decided we should just go home. Sami told us he will find the car we both wanted, down to each options and packages. Boy did he come through! He called us the next day to let us know he found the car we wanted. To top it off, it’s an even better car – 2019, instead of 2018, and a better monthly payment! When we got to the dealer, the car was washed and ready to go. All we had to do was take care of paperwork. He made the process seamless, and made sure we wouldn't have to spend too much time there on our second day. All in all, we are very happy with our new car and very grateful for Sami’s dedication in finding us the perfect car. We would definitely go back to Sami for our future car needs, and we would highly recommend him to our family & friends, and to anyone shopping for a new BMW.