Used 2024 BMW iX for sale near Brentwood, MD

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.

I love this car, it has all the bells and whistles of a luxury car and a 300 mile range, full electric. I had the level 2 charger hooked up at my house and haven't been to the gas station since! This car does things I didn't even know it does--it can parallel park itself, pull out of a parking position by itself by using your phone (if you are parked too close to other vehicles to open door or if the car is in a muddy spot). After driving up to my gate callbox a few times (the clicker doesn't work so I have to enter the code) the car noticed I rolled the window down at that location, and asked if I'd like to have it automatically lower when we approach (which I do)! I love being able to put my foot under the hatchback if my hands are full and the trunk opening automatically. I was worried about running out of a charge, and granted, I haven't gone on any long trips yet, but charging overnight at home works perfectly fine for day to day usage. It is an expensive car, but I got a great deal leasing it and I think it's worth it. Slightly less trunk space than the x5 which I had before this, but as my kids have grown and moved out, I don't really need it as much. Surprising amount of torque--my husband was impressed.

I did some research before going to UAC and everyone lived up to the reviews that I read. It was great family atmosphere and I felt like I knew them for ages. When I walk in the door with no appointment I was greeted by Baker who was very professional and polite. I informed him about the car that I was interested in and he gave all the details, Carfax information and explained all components from the beginning until I left. Finance went extremely smooth I was in and out. It’s no words that I can explain about Jessica like I said early I felt like I known her for years. She treated me more like friend/family not just like a customer. Jessica was extremely accurate with numbers and we discussed the payment and interest rate that will suit me. She is passionate about doing the best for you. Overall outstanding experience. If you looking for luxury car or truck please check them out. I will return.

Our sales manager, Mr. Hisham Ramadan demonstrated professionalism, expertise, care for the client’s needs and questions, amiable attitude and patience. More than that - He followed up with us after the payment was already effected. This is more than sales management. It speaks of personal integrity. Thank you, Hisham!

I had a great experience with David Williams at Ourisman Kia Bethesda recently when buying a used Ioniq. He was extremely straightforward, helpful, and great to work with. Highly recommend. Best car buying experience in decades. There was none of the usual (lousy) back and forth, playing games; everything was straightforward with no surprises, no hidden fees, no bait and switch like I've seen at other dealers. I greatly value that. I started on their website looking at one particular vehicle and David answered on chat when I indicated an interest. Before I got too invested he volunteered that there was minor damage on the vehicle that didn't show on pictures. Other dealers would have not said anything and let me come in (a decent drive away) to try to sell me on something else, but David didn't do that bait and switch so I really appreciated that. He had other similar vehicles in stock so I decided to come on in anyways. When I arrived, the vehicle was not only already ready to go, they had put it through their detailing process right before I arrived. David encouraged me to take a longer test drive, and I was able to get a feel for the vehicle in a low pressure situation. He drove with me on my request and was very patient in answering my questions about the car and the dealership. We worked together to find a good deal that benefited both of us and I walked away very happy; I hope David and Ourisman did too. I really appreciate that when we finally started talking numbers, there wasn't that constant back and forth "let me bring it to my manager" dance. It was a very fast turnaround on price negotiation and I'm glad we didn't have any wasted time. Finalizing the deal went smoothly without problems. We've had the car now for a week and it's been great. As I said it's been one of the best buying experiences I've had. A+, highly recommend, would go again. Thanks for a smooth buying experience, David and Ourisman.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Top notch service. Excellent customer service. Definitely my ?go to? for future service needs and perhaps future purchase. Best experience in a car dealer in my adult life!

I had a great experience at this dealership when looking for a new car. Went window shopping and ended up leaving with a great deal on a new car. Krishma Fahim helped me narrow down on a car I wanted and provided multiple pricing options to fit my needs. She was also very knowledgeable about the different cars, and was very personable the entire time. Even when at the last minute I decided I wanted a different color for the car, she went the extra mile to make sure I was able to get it. I highly recommend this BMW of Alexandria and working with Krishma.

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.