New and used 2026 BMW iX for sale near Kettering, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

William is an excellent service advisor and helps with keeping my vehicle in tip top shape and informing me of issues that might arise in the foreseeable future

I have been going to BMW Annapolis for roughly two years since i bought my car. Their sales staff, especially Tom went above and beyond to get me precisely what i wanted to include a great trade in price! Every time I go there for maintenance or any other reason they are always, efficient, gregarious, and just a joy to work with. Keep up the great work team, next time in the market for a BMW you will have my business

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

This is my 5th vehicle from this dealership and the customer service continues to be the best in the industry. I purchased my car with Client Advisor, Brittany Hill. Her attention to detail and expert knowledge of BMW and their products demonstrates her commitment to ensuring her customers have a wholesome experience. Small details, such as placing my temporary registration in the glove compartment while I collected items from my previous vehicle so I didn’t have to hold onto it, helped to make the transition smooth…true white glove service. I also had a great experience with my Finance Manager, Sam Choi, who helped me explore all possible options that worked for current and future goals. Overall, this was an excellent experience. I recommend BMW of Catonsville to anyone looking to buy.

Quick and easy sales experience. Hwevin and Nico made this a great experience and meet all my expectations that you expect from buying a BMW.

Incredible experience from first interactions through to vehicle pickup - warm, informative and welcoming - everyone seemed to want to do more than expected in helping me purchase my car

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

The car drives beautifully but maintenance/repair costs are staggering. I had 5 years of car payments of ~$9000 a year. During these first 5 years I only did oil changes and tires (whenever I hit one of the pot holes on I-97). I finished paying of the car loan two years ago. Since then I have had to replace/repair parts for about $12,000. Last time I was in I was told I need to replace the entire headlight assembly including the control module which was burnt because the LED had shorted. I was quoted about $6,700.00 to replace both headlight assemblies. If I do this I will have spent almost $19,000.00 in repairs on a 2019 BMW in less than two years. Again, it drives beautifully and the dealership service is great. But I am not exaggerating when I say it has been a huge disappointment when it comes to the cost of ownership. It is a money pit.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

My experience at BMW of Silver Spring was wonderful. Mr. Askew was courteous, professional, highly knowledgeable and, most of all, genuinely cared about my new car and personal experience at the dealership. I give him, and the dealership, my highest recommendation.

Always enjoy getting my oil change at Rockville BMW. Very attentive and get me in and out quickly. Good communication and always take the time xtra time to get it right!

Scott and the team at BMW Rockville were amazing as always. I came in for new tires, and the entire process was smooth, professional, and efficient. Great service, clear communication, and a consistently excellent experience. Highly recommend!

I was in the BMW Rockville this month and Eric and Ahmed went above and beyond to provide outstanding customer service in BMW Rockville dealership when I purchased my used BMW X3.