New and used 2026 BMW M5 for sale near National Harbor, MD

Excellent customer service and support. Professional and good listener to my concerns. Diagnoses of my car problem accurate. Solution made with care and professionalism. My expectation was far exceeded.

Emmanuel Felix - the Service Advisor was professional and knowledgeable of the services required to complete my maintenance visit. He kept me informed of the maintenance I was getting and answered my questions in detail. This was the best experience we have had at this BMW service center. ?

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Ahmad was very easy to work with as a salesperson, and both Nick and John did a great job with my training. Overall, it was a very good experience.

William is an excellent service advisor and helps with keeping my vehicle in tip top shape and informing me of issues that might arise in the foreseeable future

Nail in tire, so service need was unexpected and was greatly appreciative of the expediency and service level on short notice.

My experience at BMW of Silver Spring was wonderful. Mr. Askew was courteous, professional, highly knowledgeable and, most of all, genuinely cared about my new car and personal experience at the dealership. I give him, and the dealership, my highest recommendation.

Julie the service representative is always excellent. But now I have a vibration in the front of the car after getting to 50 miles an hour. Not sure why but if I bring the car in it is going to cost my another 3k every time I bring the car in it cost me 3k or more.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

This was my first time at BMW of Sterling after having a bad experience at Fairfax Candice was my advisor and she took good care of me. She was personable and kept me informed through the whole process. I definitely will be returning to BMW of Sterling for my vehicle needs.

Quick and easy sales experience. Hwevin and Nico made this a great experience and meet all my expectations that you expect from buying a BMW.