Used BMW X1 for sale near Franklin Park, IL

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Great communication, answered every phone call or text, even on his days off. Very nice car, easy paperwork. As far as buying a used car goes, it couldn't have been easier.

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

The sales person listened to what we were telling him, and did not try to push options / addon that we were not interested in. This was probably the most streamlined car buying experience that we have had.

I couldn't be happier with this vehicle. It was made for ME! Its height makes it easy and painless to enter and exit the driver's seat with my arthritic knees....I just slide in & out in nicely! The "head up" feature is very helpful every day. Those are the best headlights ever for night driving. No complaints from this customer-in her 3rd X!

I want to note this dealership as one of the best, with flexible prices and professional staff. I especially want to note sales guides: Agnes Landowski and Dennis Azarov. They have proven themselves not only as good advisors in financial matters but also as experts in the technical features of cars.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

Malik at Napelton River Oaks Kia did not disappoint! He told me I was going to drive out with a new car and he was a man of his word! Thank you so much for your help in making sure I was satisfied with my purchase! 10/10 on his customer service 👍🏽

The first thing one notices is the quietness of the ride. After that, the handling - surefooted and solid. Love the extensive sunroof. Only owned the car a short while, so hard to comment on value for the money, but loving the easy acceleration of this car and the smooth handling around curves. I wanted a smaller vehicle since usually just me, but one that can handle winter driving and steep hills. The X1 more than fits that bill.

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

So far, my wife, for whom I bought the car, is extremely happy. It is too soon to judge the overall reliability of the vehicle, since we bought it only yesterday. But the car has the sport and premium pkges, so is fully loaded, with beautiful mocha leather seats and trim: a very elegant interior and I love the "heads-up" display.

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

Everyone at Barrington tries to ensure satisfaction. Prompt, friendly, professional service from sales through service.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

I needed air in my tire. Went to the dealership without my key fob. Turns out I needed a new tire rather than just air. Service would not change the tire without having the key fob. I insisted that the digital key on my phone would be just fine. Once we got past that hurdle, the work was done promptly. No complaints.

Everything went as expected. An hour this time and a car wash was great at the end. Jacob kept his promise. Him getting me in and out with a nice clean car.

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

What a deal. Bought a 21 Challenger Scat Pack lowest price in country by thousands! Car was in mint condition, they were fast efficient and honest!The trade in process was simple gave me top dollar for my trade even though they gave me smoking deal on car! Bob is the best thank you and good luck!

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

When people complaining about the car buying process this wasn?t one of them they were great!!!

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

I worked with Dave and Trevor on my new QX60. After an initial questionable experience I was able to meet Dave. He is extremely good at what he does and any car dealer should know that he is the very best at his trade. I would recommend Dave for a promotion but I believe he is the top dog there already. Great guy all around! Trevor delivered our car and another great guy. Just a 5 star experience from these guys.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

GREAT EXPERIENCE!! My experience purchasing my Jeep Wrangler at Chicago Auto Capital was outstanding. Hasham expertise and patience made the car-buying experience enjoyable and stress-free. Farhan took excellent care of me during the finance paperwork, making sure everything was clear and straightforward. The purchasing process was incredibly efficient. Overall, I highly recommend Chicago Auto Capital to anyone in search of their next vehicle. The team’s dedication to customer satisfaction and their seamless service makes them stand out. I will definitely be purchasing my future vehicles here!

Its too soon to know about reliability but the performance is outstanding. It maneuvers beautifully in city traffic as well as interstate driving. It is quiet and feels put together well.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!