Used BMW X1 for sale near Indian Head Park, IL

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

Most comfortable car I have ever driven. My 6th BMW. So easy to get into tight parking spaces. Brakes a bit tight- need to get used to!

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!

Vehicle is a strong performer (no surprise here given its "M" designation. No disapointments in that regard. Sport seats are very supportive; especially with the lumbar support adjustability. Cabin tech is abysmal though. Not at all intuitive; functions nested down menus where you would never expect them. Owners manual is 480 pages! Really ! While the vehicle makes me smile quite often the complexity of the cabin tech has me cursing every time I start the vehicle. The so-called "Genius" program help line only works Mon. - Fri. Central time in the US! Not too happy about that either.

Great Service! Outstanding customer service, thank you for servicing my vehicle and bringing it back cleaner then what I brought it in.

I couldn't be happier with this vehicle. It was made for ME! Its height makes it easy and painless to enter and exit the driver's seat with my arthritic knees....I just slide in & out in nicely! The "head up" feature is very helpful every day. Those are the best headlights ever for night driving. No complaints from this customer-in her 3rd X!

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

The first thing one notices is the quietness of the ride. After that, the handling - surefooted and solid. Love the extensive sunroof. Only owned the car a short while, so hard to comment on value for the money, but loving the easy acceleration of this car and the smooth handling around curves. I wanted a smaller vehicle since usually just me, but one that can handle winter driving and steep hills. The X1 more than fits that bill.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

Drives smooth. Great with the electronics. The car is very high tech and up to date. I would definitely recommend this car !! Very spacious and has alot of leg room!

Easy buying experience. They were very professional and the whole purchasing process was with one person.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

The 2024 BMW X1 is nimble and responsive. It has an excellent memory for self-driving the car to back out of tight parking spots along the path the driver used to get into it. The car feels spacious inside and is easy to get into. My observed hwy mileage is 36mpg @ 75mph and 22mpg in suburban driving. It’s defects are: 1) the driver must learn how to start from a stop to avoid a sluggish pick-up or a sudden forward jerk; 2) the owner’s manual does not include directions for setting up the electronics, so the owner must resort to a complex cryptic in-car system that is difficult to sort through; 3) the built-in navigation system's is hard to use; the owner will resort to Waze or Car Play; 4) the car is bumpy on rough surfaces, and vibrates like a massage unit on washboard.

I purchased 430i recently and experienced a really great customer support and I am fully satisfied with its customer support procedure and policy. The sales person was also kind and ready for my prompt request.

Knowledgeable representative such as Jacob Murrar does an accommodating and tailoring job to my need

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Volvo of Lisle, was warm, helpful and knowledgeable. There Sales Team even followed up afterwards. To make sure I was thoroughly satisfied and that all of my questions were answered. Excellent customer support! Even though the vehicle was sold the experience was still great. -Ray Haskins

Smallest SUV in the range and it still drives confidently. Plenty of power and torque from the turbo 4-cylinder. A very refined ride. Interior appointments remind you that you’ve bought a quality car.

they were very patient did not push me into anything the service was quick the only thing they talked me into was a extended warranty.. hope I never need it and hope it is as good as they say Enjoy

So far, my wife, for whom I bought the car, is extremely happy. It is too soon to judge the overall reliability of the vehicle, since we bought it only yesterday. But the car has the sport and premium pkges, so is fully loaded, with beautiful mocha leather seats and trim: a very elegant interior and I love the "heads-up" display.

Amazing service from start to finish! The staff helped me find exactly what I was looking for and made the whole process simple. Definitely a five-star experience.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Sam worked with me, I’m north of Detroit, Michigan and had a lot of questions! He went out of his way to take videos and pictures of the vehicle I was interested in. He spent 2 weeks answering all of my questions and being very professional and patient with me! When I finally got there and took it for a test drive I was amazed at how clean the vehicle was and how quickly we were taken care of - it was a seamless process and everyone was very friendly and accommodating! Thank You!

Its too soon to know about reliability but the performance is outstanding. It maneuvers beautifully in city traffic as well as interstate driving. It is quiet and feels put together well.

Just picked-up the X1 on Mar 28th and had a great ride home from the dealership. Handles very well on the road with ample torque when needed. Hate the start/stop mechanics and the fact that you must deactivate each time. Hate the ConnectDrive thing—beware this is a sinister ploy to get more of your dollars and convert once standard car features into subscription services. It is evil. Love the interior. This is my third BMW, so I think this X1 interior is quite good for the money and I am astounded by the standard features list—Wow! And there’s a spare tire with tools in the trunk, WHAT!? I use a touch screen all day, so the tech is no stretch, as long as it works. We shall see, the OS is new. Dual clutch….hmmm, it has its advantages, but smooth take off ain’t one of ‘em. The seats are superb and the cabin very clean. Love the cargo space. This is a good vehicle for a certain group of buyers who want cargo and fun. This is a smart ICE choice, and I hope there will eventually be a U.S. bound iX1.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Another great experience at Joe Perillo BMW with Michael Fezatte. He made the whole process very simple and turned around our new car search from first contact to leaving showroom with the chosen vehicle (complete with custom spec) in less than 7 days. He understood what we were looking for and delivered a no nonsense, enjoyable buying experience. We will be back again.

Alex was great to work with. He communicated well and kept me in the loop during every part of the process. I'm now waiting for my vehicle to be shipped

Great car and experience. Nice to do business with a family run business who have been around for a long time in Boulder. Will be back!

Joe from the service department and Terry from the sales department have always been a pleasure to talk to and work with. They responded to a concern that I had and worked with me to resolve my concern. I have purchased two cars from this dealership and based on both their sales and service plan on purchasing a third in the near future.

New bmw x1. Glides…effortless driving. Incredible performance. I’ve had three other x1’s prior…nothing comes close to the handling of the 2023. However…the huge screen is distracting, it’s not user friendly and by the time I figure out the new gadgets I’ll be ready for a new lease🤷🏻‍♀️