Used BMW X2 xDrive28i for sale near Indian Creek, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

Great car. I was always a Toyota man, but wife liked the styling of the X2. I am happy I bought it. Superb handling, excellent gas mileage (25-27) overall. I am very happy with the X2.

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

Originally had no intention of purchasing a BMW, however, I saw it at COSTCO, looked at the price and it was comparable to another make of vehicle on the same line as the BMW X2, but for a lower price. Knowing the BMW reputation, I decided to go look.

Recently I purchased my dream car from Laurel BMW. Tony & Sofia were fabulous! Professional, personable and efficient. The car was ?detailed? & ready to go with a full tank of premium fuel. My expectations were exceeded! You will not do better than Tony & Sofia. I highly recommend Laurel BMW!

Although I didn't buy a high end exotic, I was treated like I was buying one. The 2007 XKR was wonderful and Jackson went above and beyond to answer all my questions, inquiries and upfront about everything with respect to the car. It was prepared beautifully and the transaction was as smooth as could be for an out of state buyer. I would recommend them to anyone looking for a specialty vehicle and hope to deal with them again in the future.

Excellent quality of fit and finish everywhere. Excellent handling for a crossover. M seats and adjustments are outstanding. Driving this X2 feels like a much smaller vehicle than it is -- which is a compliment to BMW excellence.

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

I drove two hours to find the car I had been searching for, and it was absolutely worth it. The purchase process was smooth and seamless from start to finish. We’re very happy with the distance we traveled to make this purchase—it was a great experience overall!

My x drive diesel gives me 14.5 - 15km per liter which is exceptional and handles like a sports car. Run flats are hard but not an issue. There seems to be a issue with the engine mountings as both x2 cars I had and have, have had to have them replaced with the new design engine mountings. No major issues.

Great place to buy and have your car serviced. Great communication and the people are great

I would like to sincerely thank the entire service team at Star Nissan for the fantastic support I received during my recent visit. I’ve been a loyal customer of this company for many years – both for service and car purchases. Each time, I can count on reliable assistance and professional guidance from my trusted sales consultant, Olga Soltysiak. Olga is incredibly knowledgeable, patient, and kind – she always makes the buying process smooth and enjoyable. Her dedication and personal approach truly deserve the highest recognition. Special thanks also go to Mark Yalda, who has consistently shown outstanding commitment and genuine care for customers over the years. Mark always finds the time to help, offer advice, and ensure every visit is stress-free. He’s truly a gem and a shining example of top-tier customer service. I’d also like to extend my heartfelt appreciation to Deshon, who was equally kind, helpful, and attentive during my visit. It’s important to mention that almost everyone I’ve interacted with in the customer service department has been fantastic and incredibly supportive. I don’t know all their names – and the list would be long – so I want to express my heartfelt thanks to each and every one of you. Your kindness and professionalism make a real difference. During the repair, I was given a loaner vehicle, which made things much easier – another example of how well the company takes care of its customers’ comfort and convenience. I highly recommend Star Nissan to anyone looking not only for reliable service and trustworthy sales but also for a company that treats people with care and respect. Thank you once again to the entire team – I always come back with a smile!

Had a wonderful experience while I was purchasing my vehicle. I was in and out in about an hour after I made my selection! Thank you Dave the GM for making it easy

My tire was repaired quickly and was super clean at pick up. I made my service appointment on line and received texts/phone calls throughout the process.

Great service from Eduardo. I don’t much about cars but he helped find one that best fit my needs.

I wanted a small suv which can be used as a daily commute and had good handling and performance when needed. It has been a good ride so far. Very functional and easy to use commands.

Everything was great . Andrew was great. I had no problems . All the people I meet were amazing.

Great place to buy a vehicle. The staff is very friendly and the process was very easy

This car is way more than I expected. It has all the bells and whistles. I love the color; interior and exterior. It is extremely FAST, chic and stylish!

Justin always goes above and beyond. He pays attention to detail and I recommend him for future services!

Highly recommend Larry Williams at Toyota of Lincolnwood. He's patient, caring, and knows his stuff. He was very helpful in assisting us in getting a specific car we wanted. Great at explaining all the car's perks too.

had a wonderful x3, looked for something sleeker...can't go wrong with a BMW, fun, classy, nice all around. Really like this car. BMW is so solid.

I can’t say enough about the outstanding service at BMW of Barrington, especially thanks to Justin in the service department. He always goes above and beyond to take care of us. Justin is professional, responsive, and truly committed to making sure everything is handled quickly and correctly. No matter the situation, I know I can count on him to provide updates, answer questions, and ensure the work is done right the first time. It’s rare to find someone so dedicated to their customers, and Justin has made every experience stress-free and enjoyable. Thank you, BMW of Barrington, and especially Justin, for always delivering such an exceptional level of care and service!

I found the perfect car -- a 2021 Porsche Macan GTS -- listed at a great price on Perillo BMW's website. Being from out of state (Pennsylvania), I reached out to the dealership remotely. At first, I hit some bumps with the initial sales consultant that responded; communication was slow and unhelpful. I almost walked away from the deal altogether. Thankfully, I called the dealership directly and got connected with Mike Fezatte, and that's when everything turned around. Mike was exceptional from the first conversation. He took the time to send me a few detailed walkaround videos of the car (even highlighting the rock chips), answered all of my questions promptly, and comes across as a genuinely good guy -- not pushy, just helpful and honest. I flew out to Chicago on a Saturday morning to complete the deal, and Mike even gave me a great local recommendation for Chicago pizza while the front office was finalizing the paperwork. The whole whole experience was smooth and I couldn't be happier with the car or the way I was treated. If you're considering a vehicle from Perillo BMW -- especially if you're buying from out of state -- do yourself a favor and ask for Mike Fezatte by name. I'm very glad I didn't let the poor start with the first consultant steer me away. Mike made it well worth the trip.