Used 2023 BMW X3 xDrive30i for sale near East Rutherford, NJ

Service Department certainly provides Great Quality Customer Care !! Service Personnel are professional and knowledgeable of their task assigned .. Only thing I have problem with is : I have to travel from Staten Island, NY to Rahway New Jersey for service maintainance. Overall the Employees are Customer Friendly & pay attention to Customer needs ..

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Peter Kessell was excellent to deal with. He is very professional, knowledgeable, easy to talk to and likable. He responded quickly to question and followed up on the status of our new ordered vehicle. When received at the dealership he contacted us timely and the transaction process was quick, pre prepared, accurate and without issues. He presented the car to us and gave us a good understanding of the features in the car. These new car have many features and Peter was very knowable and explain them quickly and easily to understand. I can’t say enough about how Peter treated us and recommend him very highly. If you are looking for a great sales representative ask for Peter Kessell.

Yesterday I went to pick up my 2024 X4 BMW at Morristown Dealership. My salesman was Rick Fanfan whom I think was amazing with his delivery. Getting me to feel comfortable and safe in my knew car and its remarkable features. As a sales man went back to ask for every thing that I was expecting. Thanks for all you did for me Rick and Felicia his manager who went out of her way to get the plan that was best for my needs. You guys exceeded my expectations. Thanks again.

I bought a car from Debra. She is the best. I highly recommend her and open road

I bought an X5 from Debra. She was great and made the experience very Simple and quick. I would highly her.

Lamar was outstanding in personality, knowledge, communication skills and service. Will never go to anyone else, maybe Hasan. No pressure. We had a great experience! Very professional!

Priscilla and Shirley have been so nice, helped me get into another car when I had issues. Made everything so quick and easy on this next car. Will always come back to them

I recently just picked up the 2024 X1 M35i and it was a awesome, smooth and easy buying experience. All the credit goes to Shirley and her assistant Priscilla.

Overall very helpful. Attempted to make transaction smooth.

I wanted to write a review to simply say what an amazing car salesman and overall person Lance Kovar is. He is truly honest and has his customers best interest at heart. I have searched for several BMW's and always return to Lance because of his great spirits.

I want to commend Bernice Hunter, a sales representative at Ray Catena BMW of Westchester , in White Plains, New York on assisting me on my recent purchase of a 2018 BMW X 3. Her professional knowledge of BMW vehicles and products made my experience enjoyable and stress free. I would highly recommend Bernice Hunter, to anyone interested in buying a BMW vehicle.

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

I purchased a new vehicle. My BMW rep was Luis Reyes. I have been buying new cars for many years. Working with Luis was the best overall experience I can recall. Always available, knowledgeable and courteous. I have had post sales interactions with him and the same high level of attention and courtesy was extended to me. Thank you Luis!

dave lutz was great in helping me purchase a BMW 3-Series. My dream car which I love. He also helped me all my questions I had. Thank you so much.

I have been a customer BMW North America and Open Road BMW Edison since 2007 . I have been working with Nitin Kalamdani ever since . Nitin is very diligent and well diverse and highly knowledgeable with BMW products. He and will take the time to ensure you are fully satisfied with your new purchase. I have purchased multiple BMW 7’s , X5 and my recent purchase M8 Competition and each time I have been extremely satisfied. The overall experience at the dealership is very friendly. Nitin maintains the continued relationship over the years and follows up throughout the lease for the continued relationship. I would highly recommend Open Road BMW and Nitin.

Great experience. Friendly and well versed on the electrical i5 that I purchased. The car sold me after 2 test drives . Smooth as silk and full of power to spare. It's a must to drive . Doug ,RODRiGO and Jarmel were great. Very patient with my wife and i. I installed a 50amp with a dedicated 250 line. Best part no more gas stations for us. I gave it a full charge and was ready to go 316 miles . Cost to full charge was 8 dollars compared to a 80 dollar gas bill . Love the car , loved the people at open road.

Best experience I've ever had at a car dealership. Mathias is an incredible sales person from test drive to price negotiations. I walked out feeling like I got a great deal.