Used 2023 BMW X3 xDrive30i for sale near Elgin, IL

I had the best service experience with Bill Jacobs BMW. Jacob in service is acknowledge and responsive to all my needs.

Wanted to give a shout out to the following guys who made my experience 1st class! Mike S - General Manager. He went above and beyond to satisfy my various concerns. He was courteous, polite, respectful and a gentleman. I appreciated his return calls, answering texts and overall concern that I was a well satisfied customer. A+ Chris - Sales Manager Very pleasant, respectful and answered all my questions when I was at the dealership to purchase my 22' Ford 150 Lariat. A done well done. Bernie - Sales Bernie was very respectful from the moment I walked into the dealership to the final handshake closing the deal. I would highly recommend any interested in looking at a vehicle purchase to see Bernie. Ryan - Service Manager Ryan was awesome about calling me and letting me know that status of my vehicle, answering any of my questions, and going over all technical specs of the work being completed. Ryder - Porter Ryder is the man! I live an hour away and he drove my truck back and forth several times while they were completing some upgrades. He would drop off a loaner and take my truck. No complaints. Professional and a great asset to the team! These GUYS ROCK! They don't get enough credit for the hard work and effort put in on a daily basis dealing with the public. I own my own business, and value hard working individuals. I would definetely recommend them and Hopkins Ford. THANK YOU GENTLEMAN!

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Andrés Mendoza did a great job he make sure the transaction was smooth he work really hard to meet the price I was willing to pay for the vehicle. Will send all my family and friends

Great service all around, service was attentive and complete, always kept I informed, I would recommend EJ

it was just some presales questions and they were quick to reply and offered a lot of assistance.

Jacob Murrar provides a outstanding customer service and accommodation of the customers time and priorities.

I had an issue with my coolant that could not be identified when I went to another dealer. When I went to BMW Northfield, they were able to figure out what was wrong and fix everything really quickly. They were also very helpful!

A loaner was provided. Advisor Jacob Murrar explained all the issues that I brought my vehicle in and my service was completed in a timely fashion. I love the snacks that they have in the waiting area also

An Exceptional Experience at Laurel BMW! I recently purchased my BMW M3 Competition from Laurel BMW, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, transparent, and genuinely enjoyable — which is something you don’t often say about buying a car! The entire team at Laurel BMW was professional, knowledgeable, and went above and beyond to make sure everything went perfectly. A special thank you to Vesna, who truly made the experience exceptional. She took incredible care of me, handled every detail with precision and patience, and made sure I felt confident and excited throughout the entire process. Her communication, attention to detail, and warm personality made all the difference. This was more than just a car purchase — it was a premium experience that matched the quality of the BMW brand itself. I highly recommend Laurel BMW to anyone looking for not only a great car, but a dealership that genuinely values its customers. Thank you again to Vesna and the entire Laurel BMW team — I absolutely love my new M3 Competition!

Recently I purchased my dream car from Laurel BMW. Tony & Sofia were fabulous! Professional, personable and efficient. The car was ?detailed? & ready to go with a full tank of premium fuel. My expectations were exceeded! You will not do better than Tony & Sofia. I highly recommend Laurel BMW!

They have a great service practice. Jacob does a vehicle quality inspection and makes me feel welcome. Thank you so much.

Rep was great, no hard sale, spent time with me, looking at various options. Manager was also easy to work with and make my deal happen. Made extra effort to make deal happen and drive car out that night (stayed an hour after closing!). Found a spot later on car, without hesitation, took it to shop and buffed out, they could have easily not done this. Great experience!

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

Very easy to deal with and there were no hassles at all. I would recommend this dealership

Just wanted to mention that I had a great experience buying my F-Pace from Patrick Jaguar of Naperville. Dale was just fantastic and went above and beyond helping me during the the whole buying process. The rest of the team (Finance & GM) was also excellent in their interactions with me. I initially chose Patrick Jaguar because they were one of only 2 Jaguar dealerships in the area that were not marking up their vehicles over MSRP, specially the hard to get ones like the F-Pace SVR which I bought. I've only needed to use their service department for a minor cosmetic issue that was sorted out in one day. Great job all around.

Great staff and beautiful cars, had a wonderful experience. Highly recommended, very easy to do business with, transparent and no pressure, the entire team was friendly and professional

Easy buying experience. They were very professional and the whole purchasing process was with one person.