Used 2023 BMW X3 for sale near Algonquin, IL

I received a recall letter. I was actually able to get an appmt the following day. It took 55 min. They told me about an hour my service advisor Vince was great. All good

What a good way to start 2026. I just purchased a brand new nissan murano from old orchard Nissan in Skokie. Hubert helped me throughout the whole process and made it very easy and comfortable for me. I couldn’t be any happier. Thank you to Hubert and the whole team!

I had an excellent experience working with, our service advisor, Kevin at Mercedes-Benz of Naperville. His communication skills are outstanding, he kept me informed every step of the way and took the time to clearly explain what was needed and why. Kevin genuinely cares about his customers and it shows in the way he listens, follows up, and makes sure everything is handled properly. He is knowledgeable, professional, and clearly knows what he’s doing. Service like this builds trust and makes a big difference. I highly recommend asking for Kevin if you’re servicing your vehicle. Husam

The service and the sales department are too notch!! Highly recommend!! I won’t good to any other dealer

Marijana was very helpful and professional.Thanks to her I got my dream car.Amazing service.

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Let me start off by saying JOHN (in service) is the real deal. He is the only reason I would come back to BMW & Elmhurst. Every encounter I had at this dealership he made it feel like my car was fresh off the showroom floor. His professionalism & attitude was great even when mine may not have been. Once again when I buy my next BMW and it will be at Elmhurst BMW, it will be because of John and sorry salesman I’m dealing with John on that purchase even if he is in service!!!!!!!!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

5 stars was a good place and answered all the questions that I had about the car

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

I throughly they were professional, low pressure, responsive and transparent. I went to several other dealerships and found them to be lacking in follow through and rude to my daughter. Kai’s was a breath of fresh air.

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

Paul Shamoun at Honda Service is highly recommended! He is such an expert and has excellent customer service skills.

best i have had buying a car and i do not like buying cars at dealer

Always well cared for here. Service is well explained and video from the technician is a fun touch. This is not the closest service center to my house but I prefer coming here!

Elliott was incredibly helpful. He had patience and don’t oversell. This allowed us to find the truck that we wanted vs feeling like we were pushed to make a decision. Would buy from Elliott again.