Used 2023 BMW X3 for sale near La Crescenta-Montrose, CA

I had reservations about car shopping about this dealership. I had a 2015 Ford Escape and the service department had failed several times while servicing my vehicle. I was stranded twice because they couldn't locate and repair the issue. The service department also did not properly screw in an undercover under my vehicle and it fell off. I was pleasantly surprised with my recent new car buying experience. Mirza Baig, Jonathan Booth and Jason Price were all great to work with. They listened to my car needs and they did not try to upsell me. Now I hope the service department issues have been addressed.

Sales Rep Adrian was a pleasure to work with. Took the time to go over all the details of the car. Very happy with the service.

My experience here was amazing! The staff were pleasant. Ron assisted me with my purchase and it went so smoothly I was shocked! I highly recommend this dealer.

We walked into SM BMW only looking to test drive the new 228i. Knowing that we wanted a manual transmission, we knew we'd have to order the car. We planned to play a few dealerships against one another to get the best deal. After talking for a few minutes about what we specifically were looking for, our rep informed us they had a brand new 328i that fit the bill. We looked at it, and even though it wasn't exactly what we were looking for, it was exactly what we really wanted! We made out like bandits on the deal, as BMW's with manual transmissions aren't exactly what the average buying is looking for, but it was EXACTLY what we wanted. The car is loaded up with all the options, and 6 months in we couldn't be happier with it. First service was easy to schedule, they provided a loaner car that was comparable to our car (automatic tho) and it was ready on time. I highly recommend this dealership, Achilles, our advisor, and BMW in general. This is my 5th BMW, but first from this dealership, I'm already planning on #6, and it will be from Santa Monica BMW!

Recently I had to get a newer car and believe me I was stressed because of the situation but when I went to CarMax which this is my second car from them it was once again amazing to work with them! I had the pleasure of working with 2 amazing sales associates. Helen Mayo who was my main sales associate and Cheyeene Toliver who helped out my wife and myself when Helen was off! They both were very kind and helpful and made the process an ease! I was thinking of other options but since they were amazing I went with them instead if your looking for a car I highly recommend you ask for either of these two women they are a great help!

West Covina Audi was a "Excellent Experience ". I can't express how professional and courteous the entire dealership staff handled the purchasing of my car was.

Came in for my annual service and also one concern, found water coming in on the driver’s side floor from the rain. Tonya kept in communication with me what was going on and how long it would take. She is one to go above and beyond and I love that. She is very professional and personable. I am glad she is my service person, she makes coming in a pleasure. My work done was in a good time frame considering it was the holidays. The technicians gave me a thorough review of the work done on my car. I am happy with this dealership’s service department.

Make sure you ask for Taylor. She is the best service advisor. Very upfront and honest. I always have my car serviced at Valencia BMW

Awesome experience from the minute we walked in until we drove our vehicle out of the dealership. Friendly and professional staff, clean facility and knowledgeable service techs.

It was a great experience. The sales person and financial was an easy experience. I would recommend this dealership to my family and friends. The salesperson did a good job with any questions about the car that me and my wife had.

Ruby Williams is an exceptional individual, and this dealership is fortunate to have someone so dedicated and hardworking on their team. She truly prioritizes her customers, ensuring that there's no pressure to make a purchase. Ruby listened attentively to my concerns and guided me through each step of the process, making sure I was comfortable asking any questions along the way.

My salesperson, Amin, is amazing! Got me exactly the car I wanted and worked within my budget. I will definitely return to him for my next purchase when it's time! A+

As always, it is please to have a service at Beverly Hills location. People are professional waiting area is clean, providing complimentary espresso drinks. I feel PRIVILEGED. I strongly recommend.

Sarkis and Ivan went above and beyond in every aspect. Their professionalism, clear communication, and unwavering dedication to excellence made the entire experience truly exceptional.

Deniz was amazing, great person and helped 10/10 overall with my purchase of BMW Gina the financial manager was amazing as well. Had a terrific experience with them!

Jeremy, my sales person, was extremely helpful and made the buying process very simple. Century West service is top notch. I have already referred a friend and he has had an excellent experience as well.

Tim is the best service manager at Lexus Santa Monica, he's funny, always happy and chipper, always eager to help in any and all ways. Tim hears me out, never disregards my comments and always makes sure my car is fixed smoothly and quickly.

Booking appointment online needs much improvement. Could not find option to change appt, so booked a new one. Then selected Chat and Text options connect to agents (that have very, very slow connections to the appt system), they cannot confirm a changed appt, they see the cxld appt as active, then text you later to notify of an upcoming appt that is actually cxld, and so on ... Such a waste of time and annoying. Unfortunately, it is much more efficient to call the dealership

Ruby was excellent! Made everything smooth and easy! I was explained of the process and got attention quickly. The time it took to complete the service was as expected and the pickup was smooth, again, thanks to Ruby who made it so easy!