Used 2023 BMW X3 for sale near Pompton Lakes, NJ

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

I purchased a new vehicle. My BMW rep was Luis Reyes. I have been buying new cars for many years. Working with Luis was the best overall experience I can recall. Always available, knowledgeable and courteous. I have had post sales interactions with him and the same high level of attention and courtesy was extended to me. Thank you Luis!

Deluxe Auto Sales specializes in high-end quality automobiles. Their vehicles are well maintained, look new and competitively priced. I m recommend Jabir as a salesperson as he’s friendly, highly communicative, knowledgeable and transparent. Thanks for the Bronco Badlands.

I had a great experience! Patrick was phenomenal, he took the time to really understand what I was looking for and found the right car at the right price. He’s incredibly professional and knowledgeable about all the vehicles they offer. I’m really happy with my purchase and highly recommend this dealership to anyone in the market for a car.

I’ve been in the market for a new car for over a year and couldn’t decide which one I wanted to buy. I kept searching and constantly changing my mind on the car. Everyone pretty much assumed that I wasn’t getting a new car. That all changed when I visited BMW of Brooklyn with a friend who was looking to buy a BMW. During my search, I did come across a few BMW models that caught my attention, but it wasn’t until I met Anthony Miccio, Client Advisor, that solidified my decision to buy a car. Anthony was courteous, knowledgeable and showed genuine interest in what I was looking for in a car. I also appreciated that he was very straightforward and did not try to upsell me with things that I didn’t want or need. There was never a moment that I felt pressured or unsure about what I was getting into. In fact, the very same day that I visited the BMW of Brooklyn, I ended up purchasing a car! That’s an almost impossible feat for a chronically undecisive person like me, but that’s how comfortable I was in Anthony’s hands. I met with Nick Hernandez, General Sales Manager, during the financial process. He was very personable and made the process easy and smooth. He took the time to explain all the options available to me and helped me figure out what I needed. He was an absolute joy to speak with, I felt like I was speaking with a longtime friend. I love my new 5 Series. What they say is true - the BMW experience is a whole another level! I highly, HIGHLY recommend BMW of Brooklyn to be your official BMW dealer. I give it 10 stars out of 5! You know where to go for your next BMW…you definitely know where I’m going!!!

Eyad was most courteous and helpful.Very knowledgeable and thorough.From start to finish I knew I was in good hands.