Used 2023 BMW X3 SUVs for sale near Chevy Chase Section Three, MD

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I normally dread the car shopping experience. I have the normal doubts everybody has. If you're purchasing a Lexus, look no further than YK Oyefusi. Made the purchase of my 2021 Lexus is350 F Sport a smooth and great experience. Thank you YK!!!!!!

Went for an Oil change and my advisor Kaitlyn Sulser was very helpful with all my car needs. Definitely recommend going to Audi chantilly and talk to Kaitlyn, she will help with everything you need.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

The service department are very helpful and they take the time to explain what needs to be done and why.

Excellent customer service. Recommend this place! All staffs are nice and friendly. They also also provide detail information about car

Great service and choice. Very nice and welcoming people Overall satisfied Of note, communication is not always very clear. Seems my car was not completely ready so had to come back to complete the process and that lasted 5h vs 1h initially communicated + i was asked to pay (so communication between services could be enhanced)

Process was uncomplicated. Sales person, Thomas, was extremely professional. Finance Manager Jaafar was not pushy and extremely professional. Kamran gave me a rundown of the operating procedures. All theee people are exemplary employees in my opinion.

Tasha in the service dept is the absolute best. She is the only reason I come to bmw sterling

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Courteous, professional service by Nathan Ayoub. Car was finished on schedule as requested. Great service!

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Nothing but excellence. My salesperson Mike Farzam is a wonderful person, knowledgeable and professional in every way. This is my third or fourth car purchasing with Mike.

Steve and Rob at BMW Rockville do a fantastic job! They made the entire purchase experience smooth, professional, and hassle-free?nothing like the typical dealership experience that most people dread. Their approach was straightforward, respectful, and customer-focused. If you?re looking for a seamless car buying process without the usual pressure and stress, I highly recommend working with them.

We had an excellent customer experience. Salesperson made use our needs were met and to our satisfaction. I highly recommended this place to all. Thank you.