Used 2023 BMW X3 SUVs for sale near Fox River Grove, IL

Chris Lahey was an exceptional person to deal with and got us the car of our dreams!

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

We bought a '23 Tahoe Z71 and the sales process couldn't have been more seamless. Our salesman, Paul Degrazia, was terrific and made the purchase an enjoyable process, which is pretty rare. We came to terms quickly and we were finished within a couple hours. We love the vehicle and definitely recommend Bill Kay and Paul.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Service is great and friendly and they will do everything they can to make sure you get your car in and out no problem. They’re awesome! -jimmy sands

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

Great customer service and Bob was helpful but not pushy at all during the process. Great experience that was worth the lengthy drive. I would recommend!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Coming from another dealer closer to home I had discovered Fields BMW in Northfield. Their customer service is top notch to other BMW dealers I have been to and I have since taken my service and sales business here and have leased my past two vehicles with Fields Auto Group. Ask for Carrie Shapiro, senior client advisor and she will take the upmost care of you! Everyone in the service department is pleasant to work with! In the past have worked with Jerry M., Ed P, and Chris Goodrich and they all take care of you with the same level of care.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

As a returning customer to Laurel BMW of Westmont, I am very pleased with my car purchase from my initial test drive to the delivery of our new BMW. Thank you very much for your customer focus, attention to detail and follow-up through our quicker than expected delivery process!

I have been a Jeep owner for a few years now but wanted to switch to another brand. Ricky Espino and Lorena Mena were very knowledgeable, patient, and helpful. They made sure I was 100% convinced and that the vehicle had everything I was looking for. They took me every step of the way in the purchase of a 2024 Mazda CX50. I am very satisfied with my purchase and would highly recommend getting a car from this location.

GREAT JOB ISAAC AND JIM !! I REALLY APPRECIATE YOU GUYS GETTING ME IN SO QUICK!! OIL CHANGE PACKAGE IS A FANTASTIC DEAL!! HAVE A GREAT HOLIDAY!

Eduardo was fantastic at Huntley Ford! He was patient and knowledgeable while helping me choose my new Ford F-150. Highly recommend!

Just wanted to mention that I had a great experience buying my F-Pace from Patrick Jaguar of Naperville. Dale was just fantastic and went above and beyond helping me during the the whole buying process. The rest of the team (Finance & GM) was also excellent in their interactions with me. I initially chose Patrick Jaguar because they were one of only 2 Jaguar dealerships in the area that were not marking up their vehicles over MSRP, specially the hard to get ones like the F-Pace SVR which I bought. I've only needed to use their service department for a minor cosmetic issue that was sorted out in one day. Great job all around.

Brought my car in for service and some new tires. Jen was able to help me and gave me a car to take to pick up my son while they were working on it. Love the service staff here!!!

I bought a new 2023 F-150 XLT from Hopkins Ford today. Jaden was my salesman, and he knew every question I had right away. He was extremely helpful, and was an awesome salesman. I’m very happy to do business with him, and Hopkins Ford. We couldn’t find a price that was going to work for me, but we kept talking for 5 more days, and they kept working harder and harder to get the truck to me at the price I needed it. They were finally able to make it work, and I’m very grateful that they worked so hard for me. I will absolutely be buying more cars from them in the future. I would 100% recommend this dealer, and Jaden as your salesman. Thanks Jaden!