Used 2023 BMW X3 SUVs for sale near Pompton Plains, NJ

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Love it. Car is comfy, quick and the wonderful B58 Twin-Scroll Turbo I6 makes all the right noises! Awesome daily driver. Period! Interior has all of the amenities you could ever ask for. Ride is luxury-oriented but also can grip & RIP through the corners, almost as well as any sports sedan out there pretty much.

Lamar was outstanding in personality, knowledge, communication skills and service. Will never go to anyone else, maybe Hasan. No pressure. We had a great experience! Very professional!

I just got my new 228 grand coupe I have many bmw from here Ben Batista is the best thanks Ben Kathy flagler beach florida

Very pleasant experience and above leveled customer service Thanks to Mark Gaviola ( finance manager of location ) and Alexander ( sales consultant ) as well for helping and guiding me through the day ! Go explore your options with Them 👍

I went to Roxbury with one car in mind. I ended up leaving with a better car and a better deal! The service here was impeccable. They worked along with me to make sure I got what I wanted at the price I wanted. Erik made the sales experience easy and enjoyable. He was available every step of the way. Even after my purchase he has still been an asset by answering any questions or concerns that I may have come up. This has been the best car purchase experience I have ever had.

Outstanding BMW experience! Hunter Tremaine’s BMW knowledge impressed. The tech guidance from Luke Lovelady was invaluable. Definitely the place to go for your next BMW!

The team at Audi of Springfield sets a new standard for excellence. Johnathan Crosby passion for audi was evident and inspiring. Luke Lovelady's expertise helped me unlock the full potential of my Ultimate Audi . Exceptional experience that reinforces why I chose Audi

BMW of Springfield delivered an experience as impressive as their vehicles! Kery spinabella was knowledgeable, and Luke Lovelady provided an excellent tech demo. Five stars - they've earned a BMW enthusiast for life.

Absolutely thrilled with my new audi and the entire purchase process! Sams mickle passion was inspiring, and Luke's tech orientation was perfect. A truly top-tier dealership experience!

Mr. Joshua Balthazar is amazing and very knowledgeable. He is a true professional. He listens and keeps you updated on your car status. Nissan is lucky to have Joshua.

My husband and I were shopping a lease program to fit our budget, location, and mileage needs. Jose Valdez was one of the most kind, knowledgeable, and welcoming sales representatives that answered all of our questions and went above and beyond to secure our confidence. He helped us feel comfortable with our lease choice and maintained an open door approach to any future questions or concerns going forward. The experience was stress free! I highly recommend Jose as trustworthy, and honest. My husband and I purchased a lease, and feel comfortable contacting Jose for future leasing programs or potential vehicle purchase from this dealership, BMW of Manhattan. Thanks Jose for taking the best care of us! Kudos!!

Jose made my experience painless and actually enjoyable. It’s amazing how you feel as the customer when the car buying experience is tailored for you! I would recommend Jose and BMW of Manhattan every time.

Service Department certainly provides Great Quality Customer Care !! Service Personnel are professional and knowledgeable of their task assigned .. Only thing I have problem with is : I have to travel from Staten Island, NY to Rahway New Jersey for service maintainance. Overall the Employees are Customer Friendly & pay attention to Customer needs ..

Overall very helpful. Attempted to make transaction smooth.

I wanted to write a review to simply say what an amazing car salesman and overall person Lance Kovar is. He is truly honest and has his customers best interest at heart. I have searched for several BMW's and always return to Lance because of his great spirits.

I want to commend Bernice Hunter, a sales representative at Ray Catena BMW of Westchester , in White Plains, New York on assisting me on my recent purchase of a 2018 BMW X 3. Her professional knowledge of BMW vehicles and products made my experience enjoyable and stress free. I would highly recommend Bernice Hunter, to anyone interested in buying a BMW vehicle.

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

I purchased a new vehicle. My BMW rep was Luis Reyes. I have been buying new cars for many years. Working with Luis was the best overall experience I can recall. Always available, knowledgeable and courteous. I have had post sales interactions with him and the same high level of attention and courtesy was extended to me. Thank you Luis!

Nick Hernandez is Great definitely recommend him! Great experience, fast and easy, made it really simple got me into what i want , also the sales rep eugene was great, made sure everything was right on sch and explained everything to me amazing team, I am so going back for that X4 m40i as a second car soon, thanks guys!!!!