Used 2022 BMW X5 SUVs for sale near Manhasset Hills, NY

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

I cannot say enough about Park Ave BMW Service. Best service I have ever received. Claudio the Service Manager is an outstanding Employee for this facility. He is qualified, polite, and a pleasure to deal with.

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

Really appreciated the process with Brad. Emailed back and forth about the final price of the car and just had to go in and do paperwork and pick it up. Highly recommend working with him - ask for Brad if you're going with this dealership. The only issue we had was with Heather, the Finance Delivery Specialist. We hadn't gone over the registration with anyone and when we told her that we had our own plates, she got very flustered and quite annoyed at us. She told us in a huff that she had to do the paperwork all over again. We then just asked about the financing term length and she snapped at us saying "I can't change that. That's set." Not only could she have been nicer, I'm pretty sure if we said we want a shorter financing length, we can do it. She just made it feel like we were wasting her time. Would not recommend working with her at all. Overall, really liked how thorough and great this dealership was. They made sure we understood all the aspects of the car and Brad was helpful and patient with the process.

Matt and all the employees at Vista are amazing They made the decision easy and were very helpful and attentive I highly recommend Vista They are the best

very happy with the service, Matt the service manager as well as Joe the service advisor were very helpful, for a small dealership they do care about the customer

You want luxury vet this vehicle one of the best rides in comfort and all the techs the car has out beats any thing o the road today

Mini of Fairfield provided one of the best car shopping experiences I ever had. I'm grateful to have met Fabrizio and Joy since they made the experience fun, educational and effortless.

Sales person was very nice, i cant buy the car because i was looking for a lower price but service was good, understand sometimes cars dont have rooms on price

Robert Caliri made it easy and comfortable to buy and sell my car along with John Dally the manager who are both gentlemen

Excellent scheduling and follow up on recall repair by my service writer Greg Box.

Took my car in for service and was helped by Eric at the service desk. He helped me with what I needed done and kept me updated as work proceeded. Offered me coffee and bagels. Service was completed in less than an hour. Nice experience.