Used 2023 BMW X5 xDrive40i for sale near Kearny, NJ

I want to commend Bernice Hunter, a sales representative at Ray Catena BMW of Westchester , in White Plains, New York on assisting me on my recent purchase of a 2018 BMW X 3. Her professional knowledge of BMW vehicles and products made my experience enjoyable and stress free. I would highly recommend Bernice Hunter, to anyone interested in buying a BMW vehicle.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

I purchased a new vehicle. My BMW rep was Luis Reyes. I have been buying new cars for many years. Working with Luis was the best overall experience I can recall. Always available, knowledgeable and courteous. I have had post sales interactions with him and the same high level of attention and courtesy was extended to me. Thank you Luis!

I worked with Toran Stephens and he was wonderful. He was a gentleman and an absolute pleasure to work with. I recommend him highly, you will not be disappointed. He was friendly and nice. He was with us from beginning to end and we could not be any happier. As a whole, the dealership is fantastic! They are highly recommended!

Marcus was very helpfull , profesional and closed the deal in a very short period of time. We are very happy with the service .We are very happy with the car that we purcese. The car reach our expectations and we will be back soon for another car at this dealership

Our experience at BMW of Freeport was great! We are first time customers and our experience couldn't have been better! Marleny was wonderful! She was with us through the process from inquiring about our car until we drove off the lot! She knows her vehicles! Everyone at BMW Freeport made this an enjoyable experience. I would recommend Marleny and BMW of Freeport!

Michael M is the real deal. Very professional and straight talking. My experience working with him was very positive. Lisa H

Tom at the Service Dept is very knowledgeable of who and how to get vehicle problems resolved. He’s a consummate professional with the customer’s best interest in mind.

Today I had my 2024 X3 serviced while I waited. I received a full service report and a couple of suggestions. The team was very friendly all around and felt no pressure to execute on the suggested additional items. The waiting room was comfortable.

I am so so satisified with the patience, professionalism, knowledge Carol Muniz has shown me. She always makes me feel special and she handles my car issues in an expedient manner. Thank you Carol, Thank you