Used 2023 BMW X5 xDrive40i for sale near Ramsey, NJ

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

This has been the easiest buying experience ever in my life. I live in Bloomfield, NJ. I saw a low mileage 2018 Honda CRV advertised from BMW of Greenwich on the internet. I called the dealership about the vehicle. I was instantly put on the the phone to Tom Forte. This man in his own words "Is old school". What a gentleman! I told him want I hoped to pay for the car and explained I didn't want drive all the way to Connecticut to haggle over price. Tom Forte immediately contacted his manager to see if we might have a meeting of the minds. Tom quickly emailed me a quote which was close to the price I was hoping for. I took a trip up to Connecticut. I took the car out for a test drive. Their was NO pressure at all. I knew immediately, I liked the vehicle. Tom got an appraisal done on my trade in a matter of minutes after the test drive. He next presented me with an out the door offer, that I thought was GREAT! But I promised myself I wanted to see another vehicle in White Plains. So I told Tom that. Tom did not try to dissuade me in any way. He told me to get back to him if I was interested in completing the deal at BMW of Greenwich. The Honda dealership in White Plains could learn a few things from the folks at BMW of Greenwich! They made me wait at ten minute to talk to me and then another at least a half hour before they could locate the car a wanted to see. The car smelled of old cigarette smoke, and it had other issues. Needless to say, I contacted Tom Forte immediately upon leaving that dealership. I have no regrets! Tom made me feel like a valued customer. On pick-up day, the car was bright and shining and ready to go. Tom offered me coffee and snacks while I was escorted to the finance officer's office. Again, no pressure and no wasting my time, but certainly a warm cordial atmosphere while finalizing all my paper work! Would I like to buy another car from this dealership???? You bet I would! Anytime!! I highly recommend Tom Forte and the staff at Greenwich. Thank-you all for making my buying experience, relaxing, easy, and fun! I love my Honda too! - Maybe next time I'll come back for a BMW!

5 stars for a 5 star overall experience. Alex is incredible to work with. He is kind, attentive and knowledgeable. This was my first time at this dealership and the transaction could not have been smoother. It was truly a pleasure. I am so grateful I got to work with Alex and I am loving my new car. Bravo Alex!

Great experience buying our 3rd BMW from BMW Greenwich. I highly recommend Patrick McHugh. It’s a pleasant experience from start to finish. Fair prices and a professional roll out from start to finish. These guys are pros!

I purchased a used car from Greenwich BMW and couldn’t be more pleased with the process. As an out of state buyer, I was concerned with the potential tax and DMV issues. My sales person was very professional and answered all my questions and explained the process thoroughly. Upon arrival, the car was in impeccable condition, as stated in the advertisement and they honored the trade in value discussed over the phone. The loan process was quick and there were no surprises! All in all the best car dealership I’ve had.

We were blown away by the experience. Tia and staff made this the most pleasant purchase we’ve encountered. Tia was so helpful and professional at all times, however she made this a fun, smooth and memorable purchase. We’ll see you all again in the near future.

Absolutely thrilled with my new audi and the entire purchase process! Sams mickle passion was inspiring, and Luke's tech orientation was perfect. A truly top-tier dealership experience!

My recent visit to BMW of Springfield was truly remarkable. Jassin Nguyen understood BMW's magic and guided me expertly. Thanks to Luke Lovelady, I feel confident using all the advanced features. Definitely the place to go for your next BMW!

Exceptional service matches BMW engineering. Hunter Tremaine’s experience was transparent and professional. Luke's expertise is unmatched. I unlocked my car's full potential. Buy here!

Luke Lovelady and Hunter Tremaine did such an amazing job with making the process today a great experience while I was buying my first car. 10/10 would recommend!

My recent visit to BMW of Springfield was truly remarkable! Bruce smith was incredibly helpful and attentive. The tech guidance from Luke L. was invaluable and very clear. Definitely the place to go for your next BMW.

I went to Roxbury with one car in mind. I ended up leaving with a better car and a better deal! The service here was impeccable. They worked along with me to make sure I got what I wanted at the price I wanted. Erik made the sales experience easy and enjoyable. He was available every step of the way. Even after my purchase he has still been an asset by answering any questions or concerns that I may have come up. This has been the best car purchase experience I have ever had.

Priscilla and Shirley have been so nice, helped me get into another car when I had issues. Made everything so quick and easy on this next car. Will always come back to them

I recently just picked up the 2024 X1 M35i and it was a awesome, smooth and easy buying experience. All the credit goes to Shirley and her assistant Priscilla.