Used 2023 BMW X5 for sale near Gary, IN

I found the perfect car -- a 2021 Porsche Macan GTS -- listed at a great price on Perillo BMW's website. Being from out of state (Pennsylvania), I reached out to the dealership remotely. At first, I hit some bumps with the initial sales consultant that responded; communication was slow and unhelpful. I almost walked away from the deal altogether. Thankfully, I called the dealership directly and got connected with Mike Fezatte, and that's when everything turned around. Mike was exceptional from the first conversation. He took the time to send me a few detailed walkaround videos of the car (even highlighting the rock chips), answered all of my questions promptly, and comes across as a genuinely good guy -- not pushy, just helpful and honest. I flew out to Chicago on a Saturday morning to complete the deal, and Mike even gave me a great local recommendation for Chicago pizza while the front office was finalizing the paperwork. The whole whole experience was smooth and I couldn't be happier with the car or the way I was treated. If you're considering a vehicle from Perillo BMW -- especially if you're buying from out of state -- do yourself a favor and ask for Mike Fezatte by name. I'm very glad I didn't let the poor start with the first consultant steer me away. Mike made it well worth the trip.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.

I had an exceptional experience with Michael Romero. I contacted him about a BMW X2 and he confirmed the vehicle was in stocked. I came in the dealership 30 minutes later where I was directed to him. Upon our interaction he was very responsive and respectful. I told him about my concerns dealing with the BMW dealership in Naperville. He ensured me that he would provide me with full transparency. He showed me the vehicle and allowed me to test drive it. I was very impressed and wanted to discuss the financial aspects of the vehicle. Michael was very knowledgeable & honest. The numbers worked out and he provided me with a full break down of the car fax and the performance of the car. Lastly, after picking up the car he set up my bmw app and spent time being attentive making sure I understood how my car performed. I was thankful with how he presented my car with a cute bow and how he made sure I had a full tank of gas, all my questions was answered. He even followed up days later to ask about my experience. Please, visit this location and ask for Michael R he’s enthusiastic and pleasant to work with. Thanks again.

Great place to deal with answered all the questions and made the right price for the purchase and everyone there was very helpful

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

Mateen has been very helpful in our decision as to which vehicle to choose. He laid out options and scenarios that guided our decisions. Mateen was open to questions, he provided clear answers and has kept a pleasant and cheerful demeanor throughout our transaction that we left happy and content. Highly recommend him.

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

Great service got the car we wanted, will be recommending to Al my friends and family.

Excellent customer service! We've been a customer for several years and they never disappoint

Whenever my vehicle needs service I take it here. The service managers are really good to work with and I really appreciate them sending videos to my phone so I can see exactly what the technician is seeing. Pricing could be better and I think the 3% service charge on credit cards is nickel and diming customers otherwise they would get 5 stars.

Hands down, one of the best dealerships in Northwest Indiana. Very professional to the customer. The staff is amazing.

I absolutely loved my service from Zeigler of Orland Park. I drove 2hours away from the the location and received excellent service. Grant and Colleen were exceptional and had all my paper work ready for me to sign. When I test drove the car Colleen made sure I had a full tank of gas before leaving. Definitely would recommend everyone I know to this location.

Very smooth and at ease atmosphere addressed all my questions and concerns I didn’t feel pressured to buy the car

Overall good. Sales people knowledgeable. Trade in quote a tad below expectation. Conveniently located service center. Bought several cars from Audi Chicago over the years.