Used 2023 BMW X5 for sale near Heritage Hills, NY

My BMW is certified pre-owned and it needed to be serviced. I brought it to the dealership and was treated with the upmost respect and the employees were so friendly. This BMW dealership worked with me and took into consideration my plans for the day. They reassured me that they would do their best to get my car back to me in a reasonable amount of time. Usually getting your car serviced can be a headache in itself and time consuming. At this BMW dealership that is not the case. They even offered to have one of their workers drive me to the Woodbury Commons Outlet. (Which is located not even a half mile away from the facilities) Overall a wonderful atmosphere to be in and I will not bring my car anyway else to be serviced. A+ grade in my book!

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

This is a fantastic dealership. The service department is top-notch, any problems I have ever had they have been very accommodating.

Smooth process, friendly staff, and unbeatable finance rates. I'm a satisfied customer with a great new car in my driveway. really happy with this company!

Great dealership to work with. I had the pleasure of dealing with Zeeshan, Willie and Akbar and I have to say it was the best interaction I had in any car sales. They were professional, courteous and actually cared about what we wanted. Most importantly, they were honest. Communication was too notch and I was updated every step of the way by text or call. They went out of their way to make sure we had the best sales experience from beginning to end. The car itself is beautiful and they didn't cut any corners in the sale. I wouldn't hesitate to recommend them to any one and when I'm in the market again will definitely be a return customer.

Excellent service good customer support good deals and price very satisfied with the team no complaints

Bob and crew ( sorry I’m bad with names) are amazing Great service and staff

Imagine our predicament. We live in a small community in the foothills of the Adirondack Mountains in upstate New York. Our neighbor and his wife purchase low-mileage vehicles from dealers throughout the Northeast, then diligently repair them until they are roadworthy once again and ready for purchase by local folks. My wife, another neighbor and I often bring the vehicles home. Monday afternoon we were driving north on the Thruway with a Ford F-150 we had just obtained from a dealer in Wayne, NJ when we noticed the left front tire losing air. We pulled over, discovered that the spare had no air in it, prayed, and decided to try to make it to the next exit. We proceeded slowly for miles in the breakdown lane and made it to the Harriman exit at last. Spotting a Walmart sign, we made for it. It was too far. The tire split just as we pulled into Orange County BMW's parking lot. What a "kettle of fish". Surrounded by so many shiny, premium new autos, the sad F-150 was so out of place! We shuffled disconsolently into the office and a young man jumped up to greet us. "What can we help you with?" he asked. "We are looking for a Good Samaritan," I replied. "Let's see what we can do," he responded." His name was Michael Pussilano and he indicated that he was "on loan" for three days to Orange County BMW from his own Mercedes dealership. He walked out into the cold to survey the damage, then assured us they would take charge. He then invited us to make ourselves comfortable in their waiting room. Their waiting room was warm (so welcome after spending time outside in the bitter wind!), spotless, well-lit, and featured an interesting array of magazines, classic models, accessories, and clothing. They worked on the old Ford for over an hour. Presently, Michael returned with a tire wrench in one hand and the spent cable lock from the Ford's tire carriage. He apologized because they had had to cut the cable (a necessity with ANY truck subjected to over 30 minutes of New York State's overly-salted winter highways!) and cautioned us to tighten the lug nuts on the freshly-installed spare tire after a few miles, for safety's sake. I reached for my credit card and received the shock of my life. What did we owe? "Nothing," Michael stated, "this was a complimentary service". We had found our "Good Samarian". What more could I say? None of us will ever forget the kind, thoughtful, efficient service that we found at Orange County BMW. Thank you, Orange County, for so kindly getting us back on our way. And thank you, Michael Pussilano, and everyone who laid a hand or wrench on that old Ford, for reviving our trust in humanity. Very sincerely, Brian Smith

I can't thank the team enough for their excellent service. The low finance rates were the cherry on top, making my purchase even more delightful.

Wonderful sales people and lots of vehicle choices, especially CPO BMW X5. Highly highly recommended.

Prompt and efficient service. My check engine light was on and the service department replaced a malfunctioning indicator at no cost to me.

Best experience we had with car purchasing, found the car online, we drove 50 mins from NJ, Christopher made our experience remarkable. He was very detailed, fair and patient! Shawn from finance helped us in making informed decision about extended warranty. Over all very good experience with Mt. Kisko BMW. Highly Recommended.

Great service, an honest dealership. Great price and products. Kelly is amazing she made sure we had great experience with every staff member. Worth the 1 hour drive from Long Island.

I wanted to write a review to simply say what an amazing car salesman and overall person Lance Kovar is. He is truly honest and has his customers best interest at heart. I have searched for several BMW's and always return to Lance because of his great spirits.

I want to commend Bernice Hunter, a sales representative at Ray Catena BMW of Westchester , in White Plains, New York on assisting me on my recent purchase of a 2018 BMW X 3. Her professional knowledge of BMW vehicles and products made my experience enjoyable and stress free. I would highly recommend Bernice Hunter, to anyone interested in buying a BMW vehicle.

i had an issue with a bad transfer case on a 2013 328i. I had complained of a noise in that car for a year or so but it was never formally documented in service log. Finally it was found that it was the transfer case.. 4K part. my extended warranty was over. I was very upset. however, i want to thank Tim Stone, Service manager and John the deal GM for going out of their way to look at this matter and at the end fix it with no charge. I really appreciated their efforts! They were sensitive to a customers predicament and did the right thing. Thank you! However, my experience with BMW North America Customer Service was horrible. Those folks know absolutely nothing about cars. Why do they work at BMW? Not a good front for BMW to have folks that do not know literally nothing about BMW or mechanics answering phones and talking to clients. She also told me that i could not speak to anyone above her as her manager was HR and did not know cars. Hmmm, i hope someone at BMW headquarters is reading this.

5 stars for a 5 star overall experience. Alex is incredible to work with. He is kind, attentive and knowledgeable. This was my first time at this dealership and the transaction could not have been smoother. It was truly a pleasure. I am so grateful I got to work with Alex and I am loving my new car. Bravo Alex!

My wife and I went to inquire about the bmw cars and we ended up leasing the car the same day The manager and the staff treated us cordially and with respect. They offered a great deal and we signed the lease deal The manager was exceptional in making this a friendly and positive experience

Bridget was the best salesperson I have ever worked with at a dealership. She explained everything and made me feel so comfortable. I was about to leave the dealership but she worked with me to help me get my dream car. Thank you Bridget for all your help!

I got to say that Hudson valley BMW in Poughkeepsie read my comment and turned a bad situation into a great one very quickly. That means a lot that a dealership recognizes when something goes bad that they fix it and make it right for the customer. Great job Amanda for following up so quickly! It was really appreciated.

In considering the 30+ cars (Mercedes, Honda, Chrysler, Nissan, Acura, etc.) I have bought over the years, this was by far the easiest and most pleasurable car buying experience that I have ever had. I worked with Laci first by email and then a short in person visit. The process was effortless and quick. One minor point of confusion was quickly resolved to my satisfaction. I walked out of the dealership with a complete feeling of satisfaction, a rare experience in today’s world. I could not recommend them any higher, Laci and the team are the best!