Used 2023 BMW X5 for sale near Kenvil, NJ

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Peter Kessell was excellent to deal with. He is very professional, knowledgeable, easy to talk to and likable. He responded quickly to question and followed up on the status of our new ordered vehicle. When received at the dealership he contacted us timely and the transaction process was quick, pre prepared, accurate and without issues. He presented the car to us and gave us a good understanding of the features in the car. These new car have many features and Peter was very knowable and explain them quickly and easily to understand. I can’t say enough about how Peter treated us and recommend him very highly. If you are looking for a great sales representative ask for Peter Kessell.

Very professional. Not pushy. I took my time. Test drove my truck twice. Inspected twice. Negotiated a bit. Spent a lot of time here and drove 2 hours to get there. I searched for specific vehicle for a while. This was my biggest vehicle purchase ever so I wanted it to be right but in my price range also. Thanks JR and Moose. I would recommend this dealer.

Sal was extremely helpful and successful got me an amazing deal for insurance. Thank you!!

I could not ask for a better experience. Recall was taken care of and I was sent a video! How cool is that. My detailing is great. Showroom perfect. Zachary couldn’t be more accommodating. And, he’s a really nice guy. Best BMW dealership I have ever done business with.

Everything was great Including the complimentary car wash I dropped off my vechicle at 7.45 am And it was completed in the afternoon as promised

Dropped off car early in the morning, they quickly sent over a video showing car inspection. Car was promised in late afternoon and was completed earlier. Was able to view and pay invoice. Dealer is always friendly with knowledgeable workers. Super clean, very professional.

Paul Miller BMW in Wayne is the best dealer. All the team so helpful, thay make sure to provide the best customer service Thank you team

Jason was the mechanic that worked on my vehicle at BMW of Springfield and he handled my vehicle with great care. He was very fast and efficient and I recommend him to anyone who needs service done on their vehicles!

Daughter bought a car from Katherine at bmw. She was very knowledgeable about the car. It was even hers that she traded in ha! Not pushy. Cared and listened to what she needed and wanted. Even convinced us from a Highlander to a bmw

Tanner is an absolute all-star. He helped myself and my father purchase a vehicle, I highly recommend! Everyone was also great with communication, if you are looking to make a purchase they are great.

Sofia Koren was amazing to work with on my new BMW x7 M60. We have been going to BMW for many of our cars and love BMW.

Luke Lovelady hunter tremaine were absolutely awesome. Explained so very well and perfectly. Would recommend 10/10

dave lutz was great in helping me purchase a BMW 3-Series. My dream car which I love. He also helped me all my questions I had. Thank you so much.

I have been a customer BMW North America and Open Road BMW Edison since 2007 . I have been working with Nitin Kalamdani ever since . Nitin is very diligent and well diverse and highly knowledgeable with BMW products. He and will take the time to ensure you are fully satisfied with your new purchase. I have purchased multiple BMW 7’s , X5 and my recent purchase M8 Competition and each time I have been extremely satisfied. The overall experience at the dealership is very friendly. Nitin maintains the continued relationship over the years and follows up throughout the lease for the continued relationship. I would highly recommend Open Road BMW and Nitin.

Great experience. Friendly and well versed on the electrical i5 that I purchased. The car sold me after 2 test drives . Smooth as silk and full of power to spare. It's a must to drive . Doug ,RODRiGO and Jarmel were great. Very patient with my wife and i. I installed a 50amp with a dedicated 250 line. Best part no more gas stations for us. I gave it a full charge and was ready to go 316 miles . Cost to full charge was 8 dollars compared to a 80 dollar gas bill . Love the car , loved the people at open road.

Best experience I've ever had at a car dealership. Mathias is an incredible sales person from test drive to price negotiations. I walked out feeling like I got a great deal.

My recent experience at Open Road BMW far exceeded my expectations. After dealing with poor service and feeling taken advantage of by three other dealerships, I was understandably hesitant to try again. However, I decided to give it one more shot—and I’m so glad I did. From the moment I arrived, Kara provided outstanding service. She was professional, knowledgeable, and genuinely helpful—never pushy or dismissive. Her courteous and attentive approach made the entire process smooth and enjoyable. I was able to find exactly what I was looking for—a Lexus RX Sport—and I couldn't be more thrilled with my purchase. A special thank you as well to the team member who assisted with the financing process; their support and efficiency were greatly appreciated. Overall, Open Road BMW delivered a level of service that restored my confidence in the car-buying experience.