Used 2023 BMW X5 for sale near Wayne, NJ

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

My husband and I were shopping a lease program to fit our budget, location, and mileage needs. Jose Valdez was one of the most kind, knowledgeable, and welcoming sales representatives that answered all of our questions and went above and beyond to secure our confidence. He helped us feel comfortable with our lease choice and maintained an open door approach to any future questions or concerns going forward. The experience was stress free! I highly recommend Jose as trustworthy, and honest. My husband and I purchased a lease, and feel comfortable contacting Jose for future leasing programs or potential vehicle purchase from this dealership, BMW of Manhattan. Thanks Jose for taking the best care of us! Kudos!!

Jose made my experience painless and actually enjoyable. It’s amazing how you feel as the customer when the car buying experience is tailored for you! I would recommend Jose and BMW of Manhattan every time.

I recently leased a 5series from Jose Valdez. He was honest and straight forward. Quick and open with all information. Friendly but yet still very profession! I have also spoken to another sales there but was unsatisfied with his work. Definitely no other dealership had an sales close to him and that's including leasing companies. I have and will refer him to my friends and family. And can't wait to lease again in 3 years or purchase from Jose. He gives a FIVE STAR service! Satisfied customer, Richard

My Takata airbag inflated was recalled for my vehicle. I left the car with Jim Reed who took care of it within a matter of hours. It turned out that the airbag in my car wasn’t defective and what I thought would be a 2day wait, turned out to be a 4hr wait which was of very little inconvenience for me. Uber to and from the dealership cost me $45 which was much better than having to rent a vehicle. The attendees were very reassuring, accommodating and pleasant.

I was having many problems with my car no one could figure it out I was trying to stay away from the dealer but ending up spending more money somewhere else they did a very good job couldn’t be more happy my car is still running as good as it did as a result to that I ended up going back to the dealer to by another car and only have them do the maintenance no one else would highly recommend.

Outstanding BMW experience! Hunter Tremaine’s BMW knowledge impressed. The tech guidance from Luke Lovelady was invaluable. Definitely the place to go for your next BMW!

The team at Audi of Springfield sets a new standard for excellence. Johnathan Crosby passion for audi was evident and inspiring. Luke Lovelady's expertise helped me unlock the full potential of my Ultimate Audi . Exceptional experience that reinforces why I chose Audi

BMW of Springfield delivered an experience as impressive as their vehicles! Kery spinabella was knowledgeable, and Luke Lovelady provided an excellent tech demo. Five stars - they've earned a BMW enthusiast for life.

Absolutely thrilled with my new audi and the entire purchase process! Sams mickle passion was inspiring, and Luke's tech orientation was perfect. A truly top-tier dealership experience!

My recent visit to BMW of Springfield was truly remarkable. Jassin Nguyen understood BMW's magic and guided me expertly. Thanks to Luke Lovelady, I feel confident using all the advanced features. Definitely the place to go for your next BMW!

I went to Roxbury with one car in mind. I ended up leaving with a better car and a better deal! The service here was impeccable. They worked along with me to make sure I got what I wanted at the price I wanted. Erik made the sales experience easy and enjoyable. He was available every step of the way. Even after my purchase he has still been an asset by answering any questions or concerns that I may have come up. This has been the best car purchase experience I have ever had.