New and used 2026 BMW X5 for sale near Parole, MD

Ms. Jane was a pleasure to work with because she took the time to thoroughly explain what my car?s issues were. She apologized about not having a loaner to loan me but offered to get me an Uber to get me home. Although this dealership is somewhat out of my way, I will continue to go to them to service my car simply because of the courtesy that Jane extended to me.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

What a great experience with BMW of Catonsville! Brittany was wonderful- she knows BMWs and answered all my questions. My work schedule is intense, so she made sure she could accommodate my time to test drive a number of models. Never any pressure; she wanted to ensure I would be happy with my choice. The whole experience and team at Catonsville were stellar. Thank you- I love my new BMW!

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Steve did a great job at communicating and making the car buying process as easy as possible.

Awesome as usual! Greg Meyers is exceptional. Loaner car was perfect. Service was as promised and on time. I will not have my BMWs serviced anywhere else.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Would purchase a new car there again! I wasn't pressured into buying something that I did not like. They found the exact car that I was looking for... I'm a happy customer!

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Easiest 60,000 mile service ever!! Customer service was excellent. Car was washed and ready in a few hours. Jeremy miller reviewed the requirements and explained everything.

The team at Towson from the leadership to my client advisor are professional beyond compare. I purchased 5 BMWs prior and still own. Towson BMW showroom is great and all interactions on the internet and in person matched what they said and my expectations

I had an excellent experience working with Steve Y. as my sales consultant at BMW of Catonsville. From start to finish, his customer service was absolutely top-notch. Steve was attentive, knowledgeable, and made sure every one of my needs was taken care of throughout the entire process. He truly went above and beyond to ensure I was comfortable and confident in my decision. If you’re looking for someone who genuinely cares about the customer experience, I highly recommend asking for Steve Y. – you won’t be disappointed!

I had a truly wonderful experience at Passport BMW. From the moment I was welcomed to the presentation of the car, I was treated like a VIP, and the high level of professionalism of the staff captivated me in an enchanting setting.

What a great experience ordering and buying our BMW 430 at Towson BMW. The sales team was extremely responsive throughout the entire process. We also received a great interest rate on a loan.

Service agent was very professional and helpful with my matters and everything was on time.Issues were explained well. I would visit again when service come up.

The experiencing buying my 4th BMW was a great one at BMW Catonsville. Joanna and Jae went above and beyond to ensure I had a great buying experiencing. I always feel like I am getting the best deal possible.

A good experience. The Mangers were nice and answered all my questions. The car had minor damage reported on carfax, the salesmen had no idea what it was, that made me think twice. At the end, went with it only trusting the CPO program from BMW. Would have appreciated a more information and a better trade-in price.