New and used 2026 BMW X5 for sale near Shady Side, MD

All representatives were very helpful. Although I felt their schedules were overloaded by corporate. Jen was kind and helpful when I didn?t feel safe driving the very large 7 series SUV, she provided a smaller car similar to my 3 series.

Best vehicle I have ever purchased. The ride, handling, power, performance, comfort and even fuel economy is impressive. Now I get what the big deal is about BMW's

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Thank you for keeping the 13 year old BMW, I absolutely love, in working condition! Exceptional, service advisor -Jane King provides awesome customer service. It?s an older vehicle -repairs are expected but happy with the quality of work/repairs and preventive maintenance and working to keep costs reasonable. Highly recommend this small BMW dealership - a 10 year customer.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

Good experience overall. Love the car and feel like a got a fair deal. Car wasn?t gassed up on delivery and the interior wasn?t clean. Neither item a big deal but I would always like to expect an A+ experience on a high end vehicle purchase. I give this one a B+.

We have purchased 5 cars from Annapolis BMW and have also had them serviced there. Great service all around. Would definitely recommend this dealership and service department.

The service I received was impeccable. J. P. was very professional, friendly and very knowledgeable. His experience was a great asset in addressing my concerns and gave me the confidence in knowing my vehicle was in good hands. He should not only get a monetary bonus but also a raise!

My experience at BMW of Silver Spring was wonderful. Mr. Askew was courteous, professional, highly knowledgeable and, most of all, genuinely cared about my new car and personal experience at the dealership. I give him, and the dealership, my highest recommendation.