New and used 2025 BMW X5 PHEV for sale near Brentwood, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Jarrad Brown, Service Manager is considerate; regards all my queries with respect and answers with patience. Keeps me informed to the status of my car being serviced.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

This was by far the best car buying experience I have ever had. Aaliyah was outstanding. She was professional, attentive, nice, and very personable. She made the whole process stress free and even followed up the next day to see how I was enjoying my new X3. Anton had everything taken care of before I even arrived, which made the financing process seamless and easy. The manager made my deal happen, and I left feeling completely taken care of. I have truly found my go-to dealership. I love my new car and appreciate the entire team for making this such a positive experience.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Easy fair transparent transaction. Christian and his brother were very professional and respectful. Highly recommend them both when buying your next vehicle.

Julie was the best. She went above and beyond in my opinion but for her it was probably just an average day.

Assad was very friendly and helpful. I will be back next year for service. I appreciate the expertise at this dealership.

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Great experience purchasing a used Toyota 4Runner. If you are going to buy a car there ask for Karim. He was a great sales person to work with. The whole process was great from beginning to end with clear communication and no surprises.

Every visit Latasha and the mechanics/technicians are top notch. Total transparency, options on fixing issues, and getting the job done right.

BMW of Rockville offers excellent customer service. Suvin, in particular, makes it very easy for me to get a new car. I keep coming back to him when is time to update my car

Excellent service process. Service rep keeps u well informed of issues and options. Love the text updates and personalized attention.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!