New and used 2026 BMW X5 PHEV SUVs for sale near Kettering, MD

Great transaction for X3 with Jae! Will be back for my next vehicle and the next.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Harold Shelby is awesome, very friendly, professional and helpful. I didn't feel any pressure to buy a car. I highly recommend BMW of Silver Spring.

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Had severe unexpected damage to front under car components. Robert gave me a timeline of repair scheduling and kept his word. He actually completed repairs ahead of schedule by two days. Very satisfied. Wallet is bleeding, but I?m satisfied.

I was in the BMW Rockville this month and Eric and Ahmed went above and beyond to provide outstanding customer service in BMW Rockville dealership when I purchased my used BMW X3.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Great customer service, staff demonstrated professionalism, friendly and attentive. The staff went above and beyond to make sure I had everything I needed, and they did it all with a smile.

Steve yang was our sales person and he did a great job. Very thoughtful and a great communicator

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Ron Askew at BMW of Silver Spring was phenomenal! I loved his attention to detail, friendliness, and dedication to being outstanding. Ron really made the experience a truly wonderful one at the dealership.

All representatives were very helpful. Although I felt their schedules were overloaded by corporate. Jen was kind and helpful when I didn?t feel safe driving the very large 7 series SUV, she provided a smaller car similar to my 3 series.

Overall great experience. This dealership leaves the other ones in the dust. Thanks to Rick, Alan, Zen and the lady in the tag department. They made my buying experience seamless and quick. They did not waste my time. They did what they said that they were going to do. I puta deposit down on the car and I had the car the next day.

Technician sent a video of all areas of concern - very helpful compared to simply hearing about them. (A picture is worth a thousand words.) Service advisor William Rodriguez was efficient and professional - patiently answered questions, timely text messages, very good customer service skills. We appreciate personalized service. It is good to feel our presence and business is valued.

Very friendly greeding when you enter the facility. Service was fast and not complicated. Pickup was fast, friendly and with explaining. Unfortnunately the the dealership was not be able to wash the car because the washing street was out of order already for the last 12 weeks.

Jae Lim was awesome. I called him before I drove from Lancaster, PA and he had the car waiting for me. We took it for a test drive, tested out my son’s car seat and had papers written up within a few hours. Great experience! Thanks Jae!

Had an excellent experience with Jae Lim assisting us. The entire sales experience was excellent, fast and easy and he had us happily on our way home in our new car in no time.

Steve was professional and helpful throughout the entire sales process. He conducted himself like a consultive salesman, not a used car salesman. A personable and delightful person to do business with. In fact the entire staff was exceptional.