Used BMW X5 PHEV xDrive45e for sale near North Potomac, MD

Excellent service, I liked my new car. Very good experience, price, attention, follow-up and resolution of doubts.

Really an awesome experience. I’ve avoided dealerships for a couple of decades after years of disappointment but this was great. Congrats on creating value via customer service. Julie Wharton was wonderful and deserves recognition…above and beyond. Candice was also a great help.

Excellent service advisor and assistant service manager - James Kim. The service department receives high volumes of customers, but James is always ready to give his customers great service and honest assessments and results. While convenience is also a reason I take my vehicle to Koons, pricing is also competitive and I prefer using OEM parts for my vehicle.

I just bought a car, and the experience was fantastic! From the moment I walked in, the service was top-notch. The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. They really took the time to answer my questions and made sure I felt confident in my decision. I drove away not only with a great car but also with a big smile. Highly recommend!

it was a great chance to see new cars and to finally be able to make a great choice of vehicle with good service from the employees working there

Mike Hallahan is super capable and knowledgable. Highly recommend him to all of our friends.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

my first time building day was amazing. Everyone was a professional courteous and showed a special answer in me well appreciate

I recently purchased a vehicle with the help of Mobin, and I couldn't be more pleased with the experience. From the moment we connected, Mobin was the definition of professionalism—calm, courteous, and incredibly knowledgeable. What truly stood out was his commitment to making sure I understood every detail of the process. No question was too small, and he explained everything thoroughly without rushing or pressuring me. His patience and clarity made a potentially stressful decision feel smooth and manageable. Mobin genuinely prioritized my comfort and confidence throughout the purchase. His helpfulness and transparency turned what could have been an overwhelming experience into a positive and even enjoyable one. If you're looking for a trustworthy and attentive car salesman who values your peace of mind, I highly recommend working with Mobin. He sets a high bar for service and professionalism in the auto industry.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

satisfied with everything including dealer I would highly recommend all aspects. A must see And drive As well as incredible fuel mileage Trust me when I tell you you must on this one

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

This is my second X5, and the X5 45e is a great hybrid vehicle without any of the usual compromises. It has all the amenities of a standard X5, with the added value of the electric drive and $7500 Federal Tax Credits. The vehicle can be plugged in, or even recharges while driving (when that feature is activated). I highly recommend this vehicle for those considering a new SUV or Hybrid.

Margie Himmelstein was knowledgeable, professional and great attitude. She walk me thru the entire process. I trade my vehicle for New vehicle. I give her all the props. She made the experience pleasant and answer my questions. I would highly recommend her.

We always get good service at Koons Tysons Jeep- mostly because of Victor! He is thorough, detail oriented and kind!! The job gets done quickly and well… a rarity these days!

This was my first time at BMW of Sterling after having a bad experience at Fairfax Candice was my advisor and she took good care of me. She was personable and kept me informed through the whole process. I definitely will be returning to BMW of Sterling for my vehicle needs.

I had been looking for a certified 2024 ux250h for about 2-3 months. I have driven cars at at least 6 dealerships in 3 states. And despite being Lexus dealerships more than one were not upfront in their pricing and they all had an attitude of " this is the car as is, you don't like that chip or no mats or whatever else then don't buy it" and one even said it was certified then wanted $4k for certification. Not Ourisman Lexus. First off, the car was priced very fairly. No games from the start. Our salesperson PeiPei was helpful and responsive. The sales manager Willie was top notch. My wife traveled from New York alone to see the car in our then current Lexus IS250C as a possible trade in. They were wonderful. Transparent with the pricing. Gave us a number we were happy with on our trade in and addressed minor aesthetic issues with the car on the spot. They were ready for her arrival and had the complete transaction done including aggressive financing in about 3 hours. Willie knew my wife had come a long way to get there and had a long trip home and he made sure his staff expedited the whole process to get her on the road. After all the dealerships we had visited I never expected the whole process of buying this vehicle could go this well and that we would be treated so fairly and transparently. Didn't try to push a single upsell on my wife. Offered one or two things like extending the warranty, she said no, and they moved on. When we do need the next Lexus, I am absolutely calling Willie and his staff first. Just the best experience I have ever had at a car dealership.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

The 2021 BMW X5 Hybrid is an exceptional conglomeration of engineering! I have NO regrets with this purchase. Additionally, Aiman Wahba is one of the BEST BMW Client Advisors I have ever had the pleasure working with. He represents the best of the BMW of Sterling Team and is the epitome of quality sales management and exceptional customer service. Aiman truly takes a vested interest in his client's needs and goes the extra mile by attending to and treating the smallest details with the same level of importance as some the more complex ones! He made my recent purchase an absolutely wonderful experience! THANK YOU!

Isrsel here i just want to let you know I had such a great experience working with Candice. She kept me informed every step of the way and is very personable and a helpful person.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Jon Garrett, Sales Consultant at Passport BMW, exceeded my expectations. From my first inquiry about the 2026 BMW X3, Jon was responsive and knowledgeable. He showed real passion for his work and care for his customers. The process was efficient and stress-free. Jon respected my time and completed the transaction in a couple of hours, as promised. Jon’s professionalism and warmth made the experience enjoyable. He introduced me to Jay, the finance manager, who was also outstanding. Jay’s expertise and attention to detail stood out. He explained everything transparently and made sure I felt confident and informed. His professionalism made the paperwork process smooth and pleasant. Neb, a true BMW guru, took the time to walk me through every new feature of my X3. He answered all my questions with patience and enthusiasm. Neb made me feel comfortable with the technology and genuinely excited about my new car. While training Marie, who was also exceptionally professional and eager to learn, Neb ensured nothing was overlooked. Their teamwork and support were evident. I felt I was in the best possible hands. The Passport BMW team exceeded my expectations in every way. This was my best BMW purchase yet—I've bought six before. I deeply appreciate the care, expertise, and dedication from Jon, Jay, Neb, and Marie. I highly recommend them to anyone wanting a world-class car-buying experience. I look forward to working with them again and will share my positive experience with friends and family. Thank you to the entire team for making my experience outstanding and unforgettable.