Used BMW X5 PHEV for sale near Hampstead, MD

Great overall experience. Casey was good to work with in sales. He was knowledgeable and no pressure. Prices were better than nearby dealerships for similar used models. Slight hiccup with the business office team during pickup. They couldn’t find my paperwork from a couple days before. It caused a few minutes delay but the team was professional and helpful throughout. Hopefully titling and registration goes quickly.

The service staff at BMW of Bel Air is an amazing group of people. Andrew in the service department is as so helpful on getting the service done to my vehicle and also informing me of anything that might have needed attention to as well.

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Great service advisor James and whole service staff on time and great team service effort for customer needs.

The service was very prompt and straightforward. Advisor and technician were very knowledgeable and professional. Excellent customer service, all my needs were addressed and completed.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

The facilities in Bel Air, MD has a comfortable atmosphere while waiting for repairs. Reps are friendly and will explain your repairs. They also give phone updates while you wait. They automatically look for any coupons or specials to help reduce repair or general maintenance costs.

The team at the service department in Bel Air is incredible, they consistently deliver expert service in a professional and friendly manor. Andrew Ramirez has been my trusted advisor for several years and appreciate his efforts, he clearly care about his customers.

Very Good Experience, everything was quick and Detailed, staff was patient and answered all of our questions and concerns, got the deal done no sweat.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.