Used BMW X5 PHEV for sale near Montebello, NY

Veronica is excellent sales person and she is professional. She has given options to choose but not forced to buy and finally bought what I wanted. She is very nice.

My first BMW was a 1974 3.0CS. Superb driving machine all the rest, 740 IL, 540s, 550, Z4 3.5 and now an X54e. All great fun.

Excellent service. They also provided me with a loaner.

Very pleased with my experience - the salesman and the finance officer were both friendly, cheerful, patient, thorough, and knowledgeable. I was not pressured.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

We had a great experience working with Nour Attia! From the moment we walked in, he was professional, patient, and truly dedicated to helping us. He made sure we left with the exact car we came to look at and didn’t stop until we got approved.

My name is William Hodge I recently drove 2014 Nissan Murano convertible there was issues manager I think his name is James assured me that he will solve the problem looking forward to the end result

Steven and Chris were super nice and exceeded my expectations. I would highly recommend them to anyone looking for a great car buying experience in the CT area!

My experience today was excellent . The guy who accepted my car was very professional and courteous. The lady at the desk who entered the details into the computer was very informative and helpful. Hector explained what type of service I received and answered my questions. He accompanied me to area where I retrieve my car . He was very professional . Overall a great experience . Thanks to the person who serviced my car.

Anthony and the rest of the service team and parts department are very nice ., not like the terrible service staff in Paramus who only treat you well if you have recently purchased the latest and greatest there, even though I have purchased 5 vehicles from Paramus dealership in the past 30 years. And, even though I live right by Paramus Prestige Land Rover, I rather drive over a ½ hour to go to Parsippany.

I've had this car for over a year now and I am generally impressed....drives great (even in snow), is quite comfortable, has lots of features, decent electronics, gets excellent mileage with and without the battery. Negatives: cheap "leather" interior, door sill is too wide to get out without getting dirt on the back of your leg (even without the options step), backup cross traffic safety is useless unless you are backing into a wall, and the hands-free lift gate is disabled if you get a trailer hitch. All fixable if BMW but some effort into it.

I think that the current group of advisors is excellent, courteous, knowledgeable and helpful. It is a stressful job with lots of demands but never once did i feel ignored. We should remember that a bit of politeness and good attitude goes a long way.

This is our 2nd time leasing a car from Kates Ford. Our saleswoman Danielle was great not pushy and very friendly. Me and my family had been customers of another Ford dealership in NJ for over 50 years but they dropped the ball.

Mae is the best. When my lease was up in April purchasing the vehicle was the best way to go and she made the process so easy and always goes the extra mile. I brought the car for maintenance to the prior dealership where she worked for maintenance because it was closer to home but they wanted to include air filters. I texted Mae and she looked my maintenance record and said it was done in April and not necessary. Bottom line, she saved me $150 and I will go to Riverside Nissan for future maintenance

Jacob our sales agent was amazing! The only car sales agent I met who never tried to ripped us off.

Luis was very kind and helpful. Although I didn’t purchase a car, but the service was great.

This has been the easiest buying experience ever in my life. I live in Bloomfield, NJ. I saw a low mileage 2018 Honda CRV advertised from BMW of Greenwich on the internet. I called the dealership about the vehicle. I was instantly put on the the phone to Tom Forte. This man in his own words "Is old school". What a gentleman! I told him want I hoped to pay for the car and explained I didn't want drive all the way to Connecticut to haggle over price. Tom Forte immediately contacted his manager to see if we might have a meeting of the minds. Tom quickly emailed me a quote which was close to the price I was hoping for. I took a trip up to Connecticut. I took the car out for a test drive. Their was NO pressure at all. I knew immediately, I liked the vehicle. Tom got an appraisal done on my trade in a matter of minutes after the test drive. He next presented me with an out the door offer, that I thought was GREAT! But I promised myself I wanted to see another vehicle in White Plains. So I told Tom that. Tom did not try to dissuade me in any way. He told me to get back to him if I was interested in completing the deal at BMW of Greenwich. The Honda dealership in White Plains could learn a few things from the folks at BMW of Greenwich! They made me wait at ten minute to talk to me and then another at least a half hour before they could locate the car a wanted to see. The car smelled of old cigarette smoke, and it had other issues. Needless to say, I contacted Tom Forte immediately upon leaving that dealership. I have no regrets! Tom made me feel like a valued customer. On pick-up day, the car was bright and shining and ready to go. Tom offered me coffee and snacks while I was escorted to the finance officer's office. Again, no pressure and no wasting my time, but certainly a warm cordial atmosphere while finalizing all my paper work! Would I like to buy another car from this dealership???? You bet I would! Anytime!! I highly recommend Tom Forte and the staff at Greenwich. Thank-you all for making my buying experience, relaxing, easy, and fun! I love my Honda too! - Maybe next time I'll come back for a BMW!

Question mostly for long-term service customers: how does their service handle warranty disputes if something comes up later? I’ve only done oil and filters once and everything was fine, but I’m considering buying a new GMC here and wondering about long-term support.

Excellent service and very cordial answer all your questions and inform very well they don’t push for sale and explain well

My husband and I were shopping a lease program to fit our budget, location, and mileage needs. Jose Valdez was one of the most kind, knowledgeable, and welcoming sales representatives that answered all of our questions and went above and beyond to secure our confidence. He helped us feel comfortable with our lease choice and maintained an open door approach to any future questions or concerns going forward. The experience was stress free! I highly recommend Jose as trustworthy, and honest. My husband and I purchased a lease, and feel comfortable contacting Jose for future leasing programs or potential vehicle purchase from this dealership, BMW of Manhattan. Thanks Jose for taking the best care of us! Kudos!!

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.