New and used 2026 BMW X7 SUVs for sale near Merrifield, VA

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

Excellent service. My customer representative, Juan, was very helpful and nice. A ride was provided home and for pick up.Juan was knowledgeable and had a record of my past visits and service.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

By far, buying a car from BMW Rockville was the best experience I?ve had in the 50 years I?ve been driving. And when my 7 month old car was totaled in an accident, they worked quickly with me to get a new car. If you?re in the market for a BMW, go see Joel at BMW Rockville? he will go above and beyond to take care of you!

Besides being a real professional, Mr. RODRIGUEZ seems to take the worries of his clients at heart. Gives the impression that one is in good hands.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

The thing I like the most about Jon is that I never have to pursue him for information on the status of my car. He?s always honest; letting me know if the car has to stay another day in the shop or if I can retrieve it. This information is invaluable when it comes to making a schedule which includes car pick up versus waiting for an Internet message which never seems to come.

Ron Askew got me in and out without any problems . This was my 4th bmw dealership that I had gone to, and Ron kept it straight up and told me about the vehicle, I took it on a test drive and loved it, he let me know what the numbers are right away and fought for a lower number that I was wanting to get, he was very good and straight forward man, I highly suggest you come to him for any help buying your future car at BMW Silver Springs

Great experience my representative made me feel right at home in my car was done fast

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Wonderful buying experience, will absolutely come back for future purchases, thank you Suvin, you are the best, hope to see you very soon for my next car

I had no problem scheduling my service, Advisor Sabrina, was every courteous & thoughtful, service was completed in a timely manner, I was able to pick up vehicle the next day, overall great experience great!

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.

I had a great experience at this dealership when looking for a new car. Went window shopping and ended up leaving with a great deal on a new car. Krishma Fahim helped me narrow down on a car I wanted and provided multiple pricing options to fit my needs. She was also very knowledgeable about the different cars, and was very personable the entire time. Even when at the last minute I decided I wanted a different color for the car, she went the extra mile to make sure I was able to get it. I highly recommend this BMW of Alexandria and working with Krishma.

Always a great experience over the years. However expected a little more consideration that after spending a considerable amount of money over the years the service department would not add to one’s disappoint of a diagnostic charge after letting the customer know their engine dead and a new one costs more then the car’s value. This does not lend itself to doing business in the future especially when you are going to buy a new car. I had expected more of an effort to retain a longtime costumer. I would still overall say they provide great service but with some improvements could have an even better reputation. It’s been a good ride but time to move on.