Used BMW hatchbacks for sale near Bloomfield Hills, MI

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

3 series but roomier than x4 and bigger than 4 series. Superior driving comfort. Too bad BMW discontinued GT in US. Best car I ever owned.

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.

I have purchased cars for over 40 years, both here in the Us as well as in Europe. This was by far the best experience. Fahad and his manager Jim, answered all of my questions and showed me everything that I wanted to see. There was absolutely none our the “usual” high pressure salesmanship, with repeated phone calls and messages.I already know where my next car will be purchased from.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

My service this visit went as expected, everything was quoted correctly and I had no follow up questions. Thank you for doing a great job Andrew!

They are super helpful beginning to end. Dave busted his butt to make sure I had the car I wanted and made sure I was satisfied with everything. He always asked me for any questions I had and he always had answers for me. He did everything on both ends with not only making sure I got the car but making sure I got approved for a loan to be able to get it. I got the key within just a few weeks. Him and 8-11 motor groups are fantastic. 8-11 actually makes you feel like you matter!

Have owned many premium cars. This 640 is our first BMW. This vehicle is attractive, fun to drive, and well equipped. The buying experience was exceptional. Definitely would buy again.

Eddie, Robert and Olivia at Opus did a great job helping me purchase a vehicle from Tennessee 500 miles away from their dealership in Michigan. Eddie's answered all my questions, sent me every picture and video I requested. Eddie also recommended a transport broker that took great care transporting my vehicle in a timely manner. Robert is really friendly and nice. Olivia did a wonderful job on the paperwork and communicating about my transport. It was a wonderful experience. Check them out. Thanks everyone!

Great family car that is super fun to drive. The cargo space and rear legroom are amazing! I have a tall family and everyone can travel together in comfort. Add in the panoramic moonroof, rear climate controls and heated rear seats and you get a lot of bang for your buck in this underrated hatchback!

This is my second vehicle I purchased from Ryan Auto. All of the staff (ROMEO and SANTOS) are the best...Excellent customer service and they treat you like family. The receptionist (you know who you are) she is awesome!!!!! Best experience I have ever had from any car lot and wayyyy better the the dealerships. You wont be waiting all day long. They get you in and out and signing on the dotted lines in no time and RESULT...driving off in your new vehicle. I love Ryan Auto. I love the staff. Highly recommend all to visit here and I promise you will be back when you are in the market for your next ride.

I’ve been a BMW driver for decades. Just purchased a 2024 x1 28i through Tonya Murray, a most professional and pleasant person to deal with. She tenaciously searched out the vehicle with my preferred colors exterior and interior and managed to get me exactly what I wanted delivered within a week. The car is gorgeous. And fun to drive.

I was impressed by Ali customer services, product availability and the knowledge of cars that suited my needs. From Tony and Chris they made my dreams of walking in one day and driving away a reality. I have never felt like family with a dealership but with BMW of Bloomfield not only was I thrilled about my car I was excited about the arrives I received. Thank you.

I love this vehicle it has fantastic pick up,hugs the curves and glides through the streets.And looks fantastic all around.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Majed was very helpful gave me a good deal on a RAV4 hybrid XLe and the manager route did a good job to get the deal done thank you again

The car was really powerful with a 3.0 V6 engine, and the exhaust with M package was already beautiful. The only thing I did not satisfy was that when the car was moving slowly, and I tried to stop it, the brake would make big noise. Maybe the situation could be better later, so far overall it's good.