Used BMW sedans for sale near Clinton, MD

I purchased a BMW with the help of Krishma, and I could not be more impressed with the level of customer service she provided. From the very beginning, Krishma went above and beyond to make sure I felt comfortable and informed throughout the entire process. She took the time to answer all of my questions thoroughly, explained every detail with patience, and never made me feel rushed or pressured. What stood out most was her genuine care. She wasn’t just focused on selling a car, but on making sure I found the right vehicle for my needs. Her professionalism, attention to detail, and friendly demeanor made the experience smooth and enjoyable. It’s rare to find someone who combines expertise with such a personal touch, but Krishma does it effortlessly. If you’re considering purchasing a BMW, I highly recommend working with Krishma. Her superior customer service and dedication truly set her apart.

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

Experience one hopes to have one purchasing a vehicle. Not disappointed. Patrick Yuen was enthusiastic, informative and proactive in all respects throughout purchase cycle. Car was ordered from factory and we were able to not only follow the progress through MyGarage, but it was delivered ahead of schedule! Entire experience was excellent

This car is simply amazing. It's my second electric car and my first BMW. The i5 gives me what I never knew I was missing from my previous car (Tesla Model 3). First, the comfort and silence of the i5's cabin is significantly better than anything I've driven before. It takes the bumps so comfortably and I love how my trips on the interstate are surprisingly quiet inside. The styling is gorgeous, too. Classic BMW sedan look, brought a few years into the future. Great balance between aggressive and refined. Inside, I love the giant display. Everything's there in sight, without having to switch back and forth between screens. Plus, I have just the right amount of physical controls so I don't have to use the touch screen all the time. Finally, the performance is incredible. I've got several modes to choose from, to fit my driving for the trip. Sport is obviously my favorite, especially with the sounds that are included! This was definitely the most expensive vehicle I've bought, but overall, I have no regrets... fit, finish, and feature-set are all top notch.

I received great service from my Service Advisor, Daniel Braslavskiy, even though I had no scheduled appointment. He clearly and fully answered all my service questions. I needed all new tires and various other time-consuming service work. Despite this, he was able to get the car back to me promptly in the afternoon.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Very reliable It’s a joy to drive.It exudes lots of power even in eco mode. I enjoyed using this car. The interior is very comfortable.

Normally car shopping is a chore. No one enjoys it. The pressure to buy. The haggling. Jason was our client advisor and WOW. Very knowledgeable of the cars. Not pushy. Went above and beyond to get us all of the info we needed. Again, NOT pushy whatsoever. It felt like we were just hanging out with a friend and talking about cars. He helped us find the exact car we were looking for and got us a great deal too. We are looking forward to coming back and purchasing another vehicle from him at BMW of Fairfax.

Jarrad Brown, Service Manager is considerate; regards all my queries with respect and answers with patience. Keeps me informed to the status of my car being serviced.

Great experience and something we should expect from BWW. I can prepared to buy and less than 40 mins I am out the door with my new ride

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

Una buena experiencia Axel nos alludo mucho I la paciencia que tiene un dies en todo Gracias Axel

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

This was by far the best car buying experience I have ever had. Aaliyah was outstanding. She was professional, attentive, nice, and very personable. She made the whole process stress free and even followed up the next day to see how I was enjoying my new X3. Anton had everything taken care of before I even arrived, which made the financing process seamless and easy. The manager made my deal happen, and I left feeling completely taken care of. I have truly found my go-to dealership. I love my new car and appreciate the entire team for making this such a positive experience.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

Liked the outside design, I got the M package, red calipers etc... Not use to having a gear level, miss my analog gauges In previous 5 . Top of dash grill has a cheap feel, plastic.

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Dontae Butler was great with service as always providing me with information about the service as I waited for my call to be service. Thank you!