Used BMW sedans for sale near Park Ridge, IL

Jacob always takes exceptional care of me and my BMW. He’s been at the same level of excellence without any issues in the last six years.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My fourth BMW vehicle and clearly most luxurious and advanced technologically. Hybrid model allows for performance, efficiency and fuel economy. My next BMW will be all electric.

Courtesy from Jacob goes a long way with his professional service. His team seems to deliver great updates to me each visit. Thank you so much to Jacob Murrar.

Paul was great to work with. Easiest car buying experience I have ever had. Paul knew I was an hour away from the dealer, and was very honest over the phone regarding the details of the car (most dealers are not). His manager Nick was also very honest and great to work with. He was very creative to think of ways to close the deal, to get us both what we want in the end. Thanks guys!

I visited the dealership to check out a used car for sale and was met with a warm welcome. I had a great conversation with two sales associates, who were friendly and professional. Unfortunately, the car I was interested in had already been sold. However, the sales team remained courteous and did not pressure me into considering other vehicles. Our conversation was open and relaxed, making for a positive experience. If I come across another car at this dealership, I would gladly return. Thank you

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

Absolutley one of the best cars I ever owned. BMW is the power Period. Mine is styled to the max with carbon fibers and sport wheels and so on. When I drive it out there every oe looks at it as if t is the m4 running around a real headd turner thanksto BMW. eASY TO CUSTOPISE IT TOO. LOVE MY CAR..WILL BUY EVEN BETTER MODEL NEXT 2 YEARS OR SO...

it was just some presales questions and they were quick to reply and offered a lot of assistance.

Facilities are clean. Car checked by CS rep. Anything needed beyond routine is discussed with you. Kept informed of progress on repairs. Everyone is courteous.

Everyone at Barrington tries to ensure satisfaction. Prompt, friendly, professional service from sales through service.

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Service was amazing! I would say we were in and out within an hour and a half our advisor explained everything to us. We have no complaints.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

Easy buying experience. They were very professional and the whole purchasing process was with one person.

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

I love this car. Probably more than I ever thought I could love a car. Performance: The car has got some power. More than enough for rational people. Full disclosure - I bought this car to tune the heck out of it. And I did. I put new intakes, charge pipes, tuned for E30 and HOLY COW. This car is an absolute sleeper. It makes over 600 hp and 700ft/lbs of torque. Sport mode opens the exhaust flaps on the car to grace everyone around with a heavenly V8 sound. The twin turbos scrolling will never not get old. I did a sub 3 second 0-60. M5 performance for 2000$ in parts & tune? Sign me up. ZF 8 speed shifts quickly and smoothly. Comfort: I have a fully loaded model. Heated, ventilated, and full body massage seats are nice. Cabin is comfy and spacious. Heads up display was something I didn't know I needed. Adaptive cruise and lane keep assist work better than in my newer model Jaguar. Tons of option to mess with from driving modes to technology stuff. It will be divisive for some but I really enjoy the turn dial. It's a very natural position to interact with the vehicle. Luxury: Car feels well built, rides well, and has a solid feel to everything. Doors, dash, seats, console, etc. all feel luxurious and solid. Heated back seats, rear climate control, etc. work well and quickly. I feel rich driving this car. The bad: Probably gonna have to do some relatively expensive maintenance at some point. Old rubber coolant hoses are known to crack and leak along with coolant expansion tank. There's a turbo oil gasket that requires a lot of disassembly to get to and replace. Unfortunately these things are when's not if's. You can do these yourself for very cheap though. Brakes will run you about 1800$ at your dealer or 700$ to do yourself. If you can wrench a little bit and take some extra care, this car will last you a long time. I think BMW knocked it out of the park with this one. I really believe this is the pinnacle sleeper/luxury sedan.

CJ JosephSan top service advisor for me and is the only reason I come back for service at Laurel Westmont

I was looking at a low mileage used KIA Sportage. I called in at night on a Tuesday and spoke to the internet manager Joe who was extremely helpful and answered my questions regarding the vehicle. He even was able to speak with me on his day off to confirm that the car was still there and assisted me in getting a one way rental car to get there. I may have been a pest because I was calling daily to make sure the vehicle didnt sell. Everyone in the internet department from Joe and the sales fella David were amazing and made the drive from Ohio well worth it. My granddaughter loves her new car. I would highly recommend the McGrath Honda Team no matter what state I am in.

This car met all my needs. It has so many features that I love. It’s sporty yet stylish. It’s comfortable and is perfect for what I was looking for. You definitely get back for your money. Has cool features the heated steering wheel, panoramic sunroof, and much more.

I throughly they were professional, low pressure, responsive and transparent. I went to several other dealerships and found them to be lacking in follow through and rude to my daughter. Kai’s was a breath of fresh air.