Used BMW sedans for sale near Queensland, MD

Service manager was fantastic. Staff was very friendly. The only problem was the longer than usual turnaround time for repairs. The other issue is that the facility is getting worked on. But that?s not the staff?s fault.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

As a daily driver this car can’t be beat. Fun acceleration from the start or during mid range driving. Really comfortable and beautiful inside. Exterior is also nice but doesn’t really distinguish itself from other 5 series models. I traded in my 2019 Mercedes e63s for this car and as a daily driver the M 550 is much more comfortable and actually more fun to drive. The e63 had a minmal advantage in the steering and a definite wonderfulness in engine growl in sport plus mode but the bumpiness in the car was a real detraction that in retrospect would only be acceptable on a track. I bought a 2023 m 550i in our Florida home after I had read about and test drove it and loved it so much, that traded in the Mercedes as mentioned above for a second one in our Pennsylvania home.

Steve made my buying experience easy, quick and without pressure. He guided me and helped me get in the volvo I wanted. Also he took time to explain all the features my car had to offer.

I absolutely love this car. I’ve owned it for over a year purchased and certified preowned with 26,000 miles and currently has 48,000 miles. I previously owned a 2022 Lexus iS 350 which I also liked and a 2017 Lexus iS 300 really enjoyed owning both but this one is the best of both worlds. Its fuel efficient and a joy to drive every day. Maintenance will be slightly higher than the Japanese brand. It’s a delightful vehicle for long trips. Highly recommend.

BMW of Rockville offers excellent customer service. Suvin, in particular, makes it very easy for me to get a new car. I keep coming back to him when is time to update my car

Excellent service. My customer representative, Juan, was very helpful and nice. A ride was provided home and for pick up.Juan was knowledgeable and had a record of my past visits and service.

Customer service was amazing! Sales representative took time to explore cars and options with me. Even had a provider session to teach me about the vehicle.

Almost 4 years of driving experience, 35000 km , reliable, gas saving, quiet and comfortable.fast , but you need to add premium gas, generally, this car is a great choice

I was in for service for my X5 M and my service advisor Justin P. , always goes over the recommended options for my vehicle. I feel the attention to detail is important and and sets the tone for customers return. The general manager Steven Daley runs a incredible dealership, he should be thanked as well .

The way car experience should be. Outstanding customer service provided by Sales Consultant named Hassan. Will definitely recommend Hassan at this dealership for friends, families and associates. Kudos!

Very good service, thank you, Jason! The problem was identified on Sunday at 6 pm, and tire installed the next morning. It is very convenient that BMW of Alexandria has service opened on Sunday. No other BMW in 100 mi radius is open for service. OV

This car is simply amazing. It's my second electric car and my first BMW. The i5 gives me what I never knew I was missing from my previous car (Tesla Model 3). First, the comfort and silence of the i5's cabin is significantly better than anything I've driven before. It takes the bumps so comfortably and I love how my trips on the interstate are surprisingly quiet inside. The styling is gorgeous, too. Classic BMW sedan look, brought a few years into the future. Great balance between aggressive and refined. Inside, I love the giant display. Everything's there in sight, without having to switch back and forth between screens. Plus, I have just the right amount of physical controls so I don't have to use the touch screen all the time. Finally, the performance is incredible. I've got several modes to choose from, to fit my driving for the trip. Sport is obviously my favorite, especially with the sounds that are included! This was definitely the most expensive vehicle I've bought, but overall, I have no regrets... fit, finish, and feature-set are all top notch.

Great service advisor, will always use BMW of Alexandria for maintenance due to great customer service.

Punctual. Good service. Worth the time and money. Plan to return for 75,000 mile service.

The car exceeds my expectations. It has plenty of pep and rides very comfortably. The interior is one of the nicest that I have seen. Looking forward to many years of good service.

The best car buying experience I’ve had in my over 20 years buying vehicles. They were doing a complete remodel of the building and working out of trailers but still provided a top notch experience. My salesperson was Ceandria and she was the best car salesperson I’ve ever had, she played the biggest role in my overall experience at Passport BMW. From the first email I sent until the second I drove off the lot she was friendly, knowledgeable and welcoming. Something you don’t see all the time in that profession. I had a few bad experiences at other DMV BMW’s dealerships (looking at you, Rockville) but here at Passport every step was great. Ceandria provided me with answers to any questions I had about BMW’s very quickly, confidently and with great knowledge whether via email, at the dealership or on the test drives. Even when I returned home the next day she reached out to see if I had any questions or concerns about the vehicle I purchased. The great experience didn’t stop at Ceandria. Once I went to finance to sign papers Hannah greeted me with a smile and made me feel at home just as Ceandria did earlier. Hannah was able to provide me with information about different payment options, rates and any available add-ons with great knowledge and understanding. She was very easy to talk to and easily described all of my options in purchasing my new car. It is easy to tell that both Ceandria and Hannah enjoy their jobs, do them exceptionally well and with confidence. Both made me feel at home. I traveled 2 1/2 hours and my next car buying dealership will begin and end with Passport.

I really like this car. It's very responsive, fast, stable, great turning and traction on the road. I gave it all 5 stars but please know that I ordered it new with the features and interior that I wanted. I live in the North East, so I got the all-wheel-drive.

Vehicle was just as described on website. Dealer provided Carfax and service records. Antwerpen had acquired the vehicle as a trade-in, given it a full inspection, and done necessary maintenance. The experience was very low-stress. Erick is honest, but tough - be sure to do your research if you're hoping to negotiate!

You always judge the dealership by the quality of service and this is where BMW of Fairfax in my view above all in the area. They have a very professional and motivated team and they really take care of your car. I feel comfortable dropping it off because I know they will take care of it the same as I would. Konrad, the Manager of Service Department is a great leader. As for my buying experience, I prefer to build my car myself. I do not need much assistance except placing an order and taking the delivery. Petr is the expert with years of experience and passion. He will help you throughout the process no matter what kind of customer you are. Overall, BMW of Fairfax is a great family to be associated with. Thank you for yet again amazing experience!

Dontae was excellent timely and helpful. Good follow up call after service. Kept me informed during the work. Offered to have car washed and vacuumed. Washed and clean but did not appear to be vacuumed. Not a big deal to me.

Having driven my 2021 Lexus IS for a year, I started looking for a change...Yes, Lexus is a great car and I must admit - built quality, reliability and safety is by far one of the best...Yet, I was constantly having a bug in my head, especially while driving on highways...there was something that was not complete with this car and I was having a second thought about it...until finally I realized- I was not enjoying driving this car! Again, safety and reliability were great but was it really what I wanted from a luxury car (many would argue that it’s Toyota after all, but hey- Lexus has so many great features so don’t be cynic)! All my friends, who had BMWs, would tell me that I had to try a bimmer. And here I am, sold my Lexus and decided to give it a try with an entry level 2021 BMW 228i xdrive gran coupe (CPO). Man, were my friends right! What a joy to drive this vehicle (and I must say that BMW enthusiasts do not even classify 2 series as fun as 3 series RWD, for example)...Yet, my BMW’s engaging driving hooked me- this is what I was missing - car that is an ultimate driving machine! And better yet, my CPO vehicle comes with 2 more years of warranty and 1 year free maintenance! Enjoying every moment driving this car... Handling, acceleration (especially in a sport mode) is by far so much better than my former Lexus…and it drives complements! It has one weakness though - you will fall in love with this car and will likely never look back at any another brand! My next one will be the M model if I can afford it...one day!

Doente was great. He Replied quickly and talked me through the repairs and Was a pleasure to work with. Will ask for him next time.

My 2011 328i has just reached 223k miles. No timing chain replacement. Only oil changes and coolant flushes. Obviously break pads and rotors. It’s been amazing. Fun to drive although I get 22mpg average. As Long as you don’t touch it and don’t drive it like you stole it, you can count on it.

professional attitude. seems honest. Seems to be genuinely interested in making a sale. Better than most i have experienced

Very reliable It’s a joy to drive.It exudes lots of power even in eco mode. I enjoyed using this car. The interior is very comfortable.

Mike smith and Matt (customer service manager) made sure that the experience went really well. There was an initial glitch with my confirmed appointment - but the team above were both honest and great at making me feel a priority. The situation was resolved to my total satisfaction with little impact other than feeling more valued as a service client. It was great team work that followed through to my driving out of the dealership.

Select Auto Imports is a highly professional group. I purchased a Range Rover from a different state without seeing the car. Paperwork was arranged by them via Fedex quickly. They are very knowledgeable and experienced with out-of-state transactions. The car was exactly as described by Select Auto in excellent condition with no surprises and no hassles. This is a very trustworthy group and I highly recommend them. Buying a car from a different state ended up being a better buying experience than visiting my local dealers.