Used BMW SUVs for sale near Parma, MI

I inquired about a vehicle online. Randy one of the sales associates quickly responded. The vehicle was at the Kalamazoo dealership and he sent for it, so I could see it that afternoon. I didn’t end up purchasing the vehicle, but I did appreciate the good customer service that I received. Thanks Randy!

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

very honest and transparent . we had a vehicle pre-purchase inspection. the car checked out great except two tires were pretty choppy. Lucas quickly got approval from manager to replace the front brakes and rotors as part of the purchase agreement. great car deal and experience all around.

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues. Came out with flying colors! Poor

Always satisfied with the service we have received from all departments for decades. TeamOne is reliable, great service, and we trust all our vehicles only to this dealership.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

My neighbor had a Lexus from Lansing a few years ago and had a great experience so I stoped in. I delt with Morgan the sales consultant and Tony the manger. They were both knowledgeable and very helpful. My neighbor was right. These people really know what they’re doing and the car is AMAZING. I live my new Lexus and the rest of the staff was so pleasant. Thank you everyone that helped my family become a Lexus customer for a very long time.

I’ve owned two 2015 X5D’s - daily driven for 7 years for a combined 173,000 miles (sales job), I averaged 29MPG on each tank in mixed driving (38+mpg on hwy using renewable diesel in CA), and it’s been so much more reliable than any gas car I’ve owned… The only car that compares in reliability is two BMW 328 diesels I’ve owned - I’m not going back to gas cars. I may consider Cayenne diesel as the only other alternative daily driver, otherwise I’ll stay with X5 diesels.

Purchased 2016 Lincoln MKX from Rick outstanding experience. Everything was done very professionally. Had a couple of hiccups Rick and motorcars stand but the cars they sell 100 percent. This business will not leave you hanging out in the cold. The entire company top to bottom I give 6 stars and a standing ovations also a tip of the hat. Keep doing what you do.

The best handled large SUV I ‘ve ever drive. Much better than my previous large Mercedes SUV. Or my previous Land Rover Some of the plastic adornments outside looks cheap.

Ron Dodd gave us Exceptional Service—Fast, Honest, and Stress-Free. I’ve had good customer service before, but never like this. Ron Dodd and the Lexus team went above and beyond to make our experience seamless. My wife had only 30 minutes to complete a trade-in and financing for a new vehicle before traveling, and they made it happen—efficiently and professionally. Even when I made a mistake on the mileage, the team handled it with flexibility, ensuring the process remained stress-free. Their dedication and honesty made this the best dealership experience I’ve ever had. I’ll be back to see Ron again, and if you want service that truly puts the customer first, this is the place to go!

This vehicle is and has everything that I was looking for!! Sleek & elegant in every way, so much room, top notch design. So glad that I purchased it, not only am I in love with it, but so is my baby boy!!

Nick was great to work with. Very ethical and courteous. He went the extra mile which is not always the case. Highly recommend this dealership and Nick.

I could not be more happy with this vehicle. It is amazingly quiet and comfortable, but still fun to drive. It has tons of space and the interior is impeccable. The technology is top-notch and intuitive. This one is the turbo I6 and is faster than it feels (so smooth and quiet), but lacks the “hold your breath” acceleration of the V8.

Good experience shopping for a used BMW. Best selection of good used cars in Lansing. I found the experience and the salesperson to be easy and honest.

this 2023 bmw x7 is even bigger then before and it espcillly nice car. the interior is very spacious and a whole fmaily could fit in their. it is also veyr rleiable and it is also really comfortrbale when I sit in the 2023 bmw x7. it is so better thne the older ones and it has excellent diegshn and exterior styling. it is veyr nice and veyr good lights as well.

I am a widow who does not know much about cars—they were my under husband’s purview. I have so valued the consistent, reliable, competent, efficient service from Serra Mercedes. Most recently, Ken who was my service rep and Austyn was my service tech. They both hit the ball out of the park. They educated me, made suggestions, and outlined options…..and then enacted our agreements in a professional and timely manner. And both were superbly kind.

Own a 2020 x3m competition . Bought it brand new. Not one problem to date 4/16/2025 Just like any vehicle....stay up on your maintenance and oil changes , tire pressure etc. all good love this car!

My husband and I were recently on an extended trip from NC to Alabama to Michigan and upstate NY. Our S550 decided to break down just outside Lansing. The airmatic suspension failed and car was not safe to drive. Lucky for us we were only a few miles from this dealership. We called and Eric Shier took us right in when we arrived. Had the car assessed by Ali in short order. He was able to order the parts and had us back on the road in two days - no quibbling about not having time to get to us till next week, etc. And Ali even helped us transfer our luggage to the rental vehicle and reassured us that he knows his way around the S class. We count ourselves very lucky to have had that breakdown near your dealership. Excellent care from both these gentlemen. Might even have to visit family in Michigan the next time we are in the market for a car. Thank you

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

I drive 60 miles to get my BMW serviced at Serra Auto Campus. The service is excellence and the pricing is always fair.

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.

I have this car for 26,000 miles now. This is the best X5 that I have ever owned. The new engine is great on the xdrive 40i. No need for the M60. 0-60 in 3.9 seconds. Handling is great. Tires and much better than on the previous generation. The ride is tight and comfortable. They did an awesome job. Hopefully, this car will last as long as my previous 2010 X5.

Only had the X5 for 4 weeks now but so far it is an awesome vehicle that runs and drives great. It appears to be very well built with good body lines and fit. Some of the safety features and electronic systems take some time to get set up properly for the best driving experience but the reward is well worth the time as everything is customizable for two drivers. Only bad thing is that a mower along the roadside threw a stone and put a chip in our paint and the paint isn’t self healing.

Had the car for about a month and it is everything I wanted and more. Great purchasing experience. Even better driving experience. Definitely would recommend.

Correspondence with the dealership was informative and professional. They responded in a timely manner and answered all of my questions. I am still weighing my options but Serra is definitely on my list.

This my first BMW x5 sdrive. I bought it used with 61,000 miles. Everything works perfect. I just had it serviced at BMW of Murrieta California and as expected it showed with no issues.

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Ibe had my car for almost 4 years I got it in highschool it is my first was got 2011 BMW X3 228i x-drive had 120k on it when I got it and now was 193k. I had no major issues besides replacing the coolant tank which was a quick fix and one of the gasket covers regular maintenance is just expensive but you know that before you buy. Great first car and super safe and reliable.

Here’s a shout out to Motorcarsonline in Lansing MI. Especially to a mgr. Kathleen and John the owner. After our vehicle purchase we questioned some addl. ‘fees’ we had paid. I spoke with Kathleen, who supported us, and she spoke with the owner John who graciously sent out a check soon after. Their response and willingness to address my concern was truly commendable! Thank you and we will be a repeat customer. Jon Gould ps,.. love the car!!

STAR AUTO MALL: Worst car dealer EVER! I bought a 2017 BMW X3. They never checked the car! I had problems immediately! I called, emailed & texted... Star Auto Mall would NOT return my calls, texts or emails! I went to BMW dealer, and they found lots of issues! Wires hanging down, tires rubbing, etc. It cost me $480 to fix it! I billed Star Auto Mall, and it looks like they're just chucking me the finger!! AVOID these incompetent thieves! Here's links to my issues with the car they sold me! https://thebassplayer.com/BMW-Bill.pdf https://thebassplayer.com/BMW-1.mp4 If I don't get a check by the end of the month, a lawyer friend told me it's a slam dunk in small claims count.