Used BMW SUVs for sale near Rocky River, OH

Meghan was very helpful and made it a stress free experience. Adam in the finance department was also helpful

We reached out to Meghan on Saturday regarding a Honda we were interested in. She was super helpful then we met her on Sunday. Meghan answered all our questions and guided us through the process. We are excited with our purchase of a 2026 Honda!! Thank you and the whole team! Bonnie

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Our 2016 works flawlessly! We are so pleased we just purchased a very low mileage one with $15,000 in options which should make this one even more pleasurable,

great experience any time I have to get my car serviced or if I have any questions . Bought my car from this location. employees always knowledgeable and respectful. They r able to educate on what is going on with the car and the services . Very honest as well

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

Had a great experience my man Mike Hudson is the man he's the guy

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

I am new to BMW and so far I am loving it, especially the way it handles the road and the overall comfort of the car

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

I absolutely love this car. Sleek design, very sharp looking. Drives like a dream. It takes a bit to learn where controls are for dash but, once you got it down, its easy.

Pavlo does the process super fast! Thank you for accepting my deal vehicle was clean and drives nicely!

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

Biggest negative on the X5 is the run flat tires. I think they reduce the quality of the ride and at 5,000 miles had to replace two flat tires ---- non-repairable damage.

Wonderful service. Renee helped and guide my Mom and I through the buying process efficiently, I was very pleased.

Very comfortable, with massaging seats plus heated and cooled seats. I’m not sure that it’s a great value because it is expensive. The adaptive cruise control and the lane keeping work very well and almost make it self-driving.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

This is the best X5 I've ever owned. I've been using it for 2 years and this is my 4th BMW. It has never disappointed me, it's a fantastic SUV. I hope the next model will show the same success. I think the 3.0-liter engine is at its best.

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

This is my 2nd BMW after keeping my previous 528 for over a dozen years ! Still going strong but had to change. After test driving a few, came back to BMW... Its like Apple, once you get an iPhone, it is hard to switch ! Bought a CPO, which gives us more time. Nice car. Good power. Have to constantly check the speedometer to ensure we stay within limits ! So silent and smooth... Love it !

The service department was.very helpful with the car repairs that were needed with my equinox car repair and they were attentive to my needs.

This vehicle has has taken my wife and me cross-country, as well as several other long distance trips, with a sum total of only one flat tire and no other mechanical, nor electrical issues at all! Any repairs have been moderate and frankly expected given the high number of miles (150,000 so far) on it. I expect to keep it for another year and a half.

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

I had an outstanding experience purchasing a 2024 Hyundai Santa Fe from Leiken Motors. Purchasing a used car is not always a great experience, but everything about this was top notch. I messaged through the website and promptly got a response from Alicia to set up an appointment. When I arrived for my appointment only a few hours later, my salesman Frank Waite was already familiarized with my car. Since they do not carry Hyundai, he was not previously familiar but he took the time to get to know the car so that he could point out the many cool features that it has. The finance manager Ty was polite and friendly. Best of all was that they had a cool computerized system for filling out of the paperwork so there were not dozens of paper forms to hand sign. It was all point and click on a unique monitor built in to the top of the desk. I also got follow up from the team after the purchase to make sure that I was happy with everything.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

I've bought a lot of cars over the years and Alex and the management at Streetsboro VW made this the easiest purchase I can remember (except for the 500 mile drive to get there!). Throughout the process they were reasonable and easy to work with. I was completely satisfied with the buying experience and would highly recommend the dealership to anyone looking to purchase a car.

I love this car I bought it for my wife for her Birthday and she just loves it. The ride is great and all the extras it has it perfect

Bryan was super accommodating, pretty smoothe transaction. The car was definitely in showroom ready condition!

Great car. Wish it didn't come with run flat tires which I believe lessens the quality of the ride, and they wear out quickly. Other than that, no real complaints. Car is truly the ultimate driving machine.

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

Love my X5! Gives us room we need to travel heavy! This vehicle is amazing. It is super comfortable and the technology is amazing. I am a super proud BMW owner!

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Thanks to Shawn, Salma and everyone at Offlease Orlando for getting my family into our dream car. You all were very helpful, effective, and so nice to us! We couldn’t be happier.