Used cars for sale near Bristol, VA under $20,000

Adam went above and beyond to make our service visit exceptional! We definitely have our new Service Advisor. We sure wished the dealership had the popcorn and fountain drinks like they used to.

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

cant even begin to remember how may cars we purchased from these great guys. over a dozen at least. last night we purchased another a month after our last. nathan in sales and johnathan in finance worked yet another fantastic deal for us. would never consider dealing with anyone else.

This is hands down the best car I have ever owned!! I've had it 11 years and my 2014 Honda Accord has never needed a repair. I have only ever had to do regular maintenance on it (battery, brake pads, tires, etc). What an incredible value at $22K!!! One feature that has been buggy is the infotainment/Bluetooth but I can live with it.

Found my vehicle on cars.com. This dealership is great. Salesman was friendly, personable and helpful. I am about 5 hours from this dealer. Salesman was in contact with me constantly through the buying process and responded immediately to any text or message. We did everything over the phone and the selling point was that they met me halfway with the vehicle. It was a great buying experience

I have never owned a Mercedes-Benz I’ve always owned a BMW. I have to say I really love this vehicle. It rides smooth, the seats are very comfortable, it has so many functions for a 2010, I was extremely surprised. The color of the vehicle was listed as arctic white however it’s more of a cream color vehicle. If I could change the color I most likely would. But it’s still very beautiful. The vehicle only had 13,562 miles. The interior looks and smells brand new. The exterior is extremely designed well. It’s a beautiful car. I’ve only driven it one day because I’ve only had it one day. As time goes on I will then be able to make an accurate review. My younger sister will purchase my vehicle if I choose to sell.

Purchased vehicle online and salesman (Tony) and finance manager (Aaron) were extremely helpful. Would highly recommend dealership.

The 2016 Subaru Outback is the first car I'd ever bought brand new, and I haven't been disappointed since it was purchased 7 years ago. It's very reliable, fun to drive, easy on gas, easy on maintenance and easy on the eyes. Will do it all over again when I make my next Subaru purchase!

Stopped by with a simple issue (at least it was for Austin) and was treated kindly by several knowledgeable Automotive Technicians. Friendliest folks I have encountered of late and I can't Thank them enough. Austin was cool as heck and so were the other guys I encountered. Should have got their names as well. My bad. Highest recommendation!

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

I was looking on line and came across a 2005 Chevy trail blazer very good price. I called and Mr bobwas very helpful I just didn't like the 599 processing fee

This 2021 Nissan Rogue SL is a great car. It is very comfortable and loaded with features. I am very pleased with fuel efficiency. There has been no problems to report since I bought this car.

Had an overall great experience buying my 2017 used car from here! Very helpful staff and they made the entire experience easy! Would definitely recommend!

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Brad and John the two salesmen I worked with were great. No nonsense and settled the price before I arrived

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Great service and continued follow up! Fair price and trade in price. Fast and thorough service and flow up! Love my SUV ! Thank you Chris and Zach!

I bought a 2015 OS ES 4wd brand new. Once we had our second child in 2022 we outgrew it. My mom now drives it… it has 180k on it and we literally have NEVER had to do anything more than routine maintenance. We live in MN and this thing rips through the snow. The 4wd is far superior in the snow compared to awd. I bought a 2017 outlander to replace my 2015 Outlander Sport. It also has the 2.4L engine which is why I wanted it. It’s not as fancy on the interior as some vehicles but Anyone that actually drives one of these will tell you how reliable they are. We have a family and live in a suburb so the most important features for us are reliability, safety, fuel economy, and affordability which Mitsubishi hits all the marks!

it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

Jeep passing jobs have been corroding at welds & hinges due to 2 diff. Metals built together. Issue for 15+ years!, recalled opens need to be addressed, my 3 rd wrangler and loved it! Great freedom ride, sport driven, outdoorsy attitude, love Jeep Wrangler the makers need to fix this cheap paint job causing our jeeps to rust prematurely!

Great bunch of kids - well, to me they are young. However - GA lost my title, then Nashville lost it so I still don't have a permanent car tag. That's been a harassment but I don't think it's on Car Max. I think some state workers are using COVID as an excuse to slack off.

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

This Outlander is the best.It is better than a mercedes royal's rice and b m w. We love this vehicle! The handling is the best!

I bought the 2016 Mazda 3 with manual transmission brand new. Since then I've driven 280,000 miles through new York City traffic . I've just change my original clutch at 278000 . Most reliable car ever owned!

IVE HAD MINE FOR 6 YEARS AND THOUGH MY REAR SHOCKS HAVE WENT OUT THE CAN BE REPLACED WITH NON AIR SHOCKES TO GET THE FEEL BACK.. IVE HAD TO CHANGE MY TIRES 2 TIMES THOUGH .. I HAVE 140000 IN ODOMETER AND IT SHOWS NO SIGNS OF WEAKENING.. IVE BABIED THE MOTOR OIL CHANGES, GOOD GAS BUT THAT ABOUT IT.

Don’t know why people hate Nissans with CVT. Now that I’ve lived with the CVT with 140,000 miles I know I wouldn’t buy another one, but it’s been just fine, no issues. This isn’t a sporty vehicle but for 8 years and 140k miles it gets the job done every time. I just don’t get the hatred towards these cars. I do have AWD but if I were to do it over I’d drop that option. It’s expensive to maintain and truthfully I don’t go outside when the weather is bad anyway so I doubt the AWD feature has ever engaged, not even once. I plan to keep my vehicle for 10 years then get a minivan.

I really thought they worked with me well. I liked the first car I looked at but really didn’t get the answer if I could get a better price on it. But of course they showed me another one that I liked better but it was more money and it was definitely out of my range so I couldn’t even dream about that one. But they were nice through everything.

This has more than what I was looking for! I am so happy! I had so much fun looking for a nice vehicle for my family! I am so happy with my new vehicle!

Scott was very knowledgeable and friendly. The buying experience was truly enjoyable. I had a lot of questions about the operation of the car and scott answered all.

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.