Used Buick Encore Preferred for sale near Gates Mills, OH

The recent service on my 2025 Tacoma was handled quickly and efficiently. Steve, the Service Advisor was very good to work with and kept me apprised of my vehicle's maintenance.

Hollywood Harrington made my car buying experience very smooth and knowledgeable. He got all the information needed, and found me the perfect vehicle for the long run with my family.

What a friendly & family-oriented environment so close to home. I only wish I would have discovered them years ago. Best car-buying experience I've had! Will & Gerald did everything they could to earn my business without pressure. I am also confident that Will is available to help with future questions about my purchase. I love my new Buick Envison! Thank you Will Spencer & Lambert Team!!

Very good vehicle. Not that great on gas, but ok for all wheel drive. Lots of room up front, really like the the all wheel drive.

Everyone at the dealership was helpful, patient with my questions, and very knowledgeable about the process. I have been a loyal Toyota customer for many years, and would rate this dealership as the best in Ohio.

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

I had a great experience dealing with John Pohto. Would definitely work with him again.

I love my Encore. Good size. Easy to handle. Great gas mileage. Nice looking SUV. Sporty. Love the hands off phone. Large screen. Large windows - great view. Maneuvers great!!

I purchased a used Genesis GV70 Electrified and worked with Michael Baldwin. I knew the car I wanted and Michael was easy to work with. He let me check the car out at my own pace and didn't try to hype it. I contacted Michael over a week after the sale inquiring about title and he quickly got me the information. My experience with Michael has been fantastic. The only complaint I have is about the dealership adding a $695 fee for some cheesey paint and interior treatment that are either non existent or the most inferior products ever. I washed the car after getting home from a 2 day road trip and there is no hydrophobic property at all, no feel of a smoothness that one would expect if a paint treatment was actually applied. I have experience with numerous paint protection treatments and ceramic coatings and this was not worth $95 much less the ridiculous $695. For that money I expect to get something, go get a bottle of DIY Detail Quick Beads so there is at least an appearance of something useful on the paint.

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

On this visit I felt there was something lacking in customer service. Even though I was waiting at the dealership, I had no personal contact with the service department other than when I checked in. Everything was electronic. I have always like the personal service I received at Ken Ganley Mentor, but it was missing at this visit. I was at the dealership from 9am to 330pm with no one giving me an update. I was very upset with the lack of person to person interaction. I hope they change this electronic notification idea because nothing makes a customer feel appreciated more than a little face to face communication.

Great car for the money. Easy to park and has been very reliable. Would definitely recommend this suv. I love the hatchback and can fit a ton of stuff in the back. Much more useful than a sedan and the back seats fold down.

5 stars for Renee upgraded my LGm jeep to a 24 Red Equinox 19k miles Found her on fb

I love my car. Most reliable one I’ve ever had. Interior is beautiful for the price. Good on gas. It gives luxury for the middle class. 10/10 recommend. If you come across one and want to buy it, do not hesitate🩵

Great car buying experience. Bryan Agostine was my salesman. Very professional and gave me a detailed explanation of everything I wanted to know. Financing was painless and we were able to come to terms quickly. If you’re in the market for a new ride I highly recommend Spitzer Hyundai Cleveland!

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

Great overall experience. I would recommend Adrian, Mike and their team.

The interior is spacious, Beautifully styled interior. The exterior is nicely styled. The middle console is small. The infotainment center is easy to use once you learn how.

Nevan was so helpful and accommodating! He made sure I had a wonderful experience buying a car for the first time!

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Most honest and easiest to work with dealership I’ve heard of. I recently purchased a used car with the help of salesman Mark and it was a stark contrast to my previous experiences with car dealerships. Mark was extremely accommodating and responsive. I am out of state so Mark facetimed me and took the car to a local mechanic for a prepurchase inspection for me. Mark even picked me up from the airport when I flew in to pick up my vehicle. The financing manager, Anthony, was also great in this process. Highly recommend this dealership, honest guys.

Love this SUV just big enough for a grandma. Wanted different color but it's all good. I'll have to take a course on all features. I'm willing!

Chris Fischer went beyond my experience to get my Maverick Truck. He explained everything to me even when he was on vacation. A great experience.

I love my encore. Comfortable and stylish. Handles very nice and looks great. I’m so happy with my purchase. Lots of perks on car and buying a new one.

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

Great customer service! Everyone is so approachable and helpful. The buying process was easy and stress free. I will be getting my next car from GL!

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

Brenden and Grayson made buying my Traverse such an easy and enjoyable experience! They were helpful, knowledgeable, and made sure everything went smoothly. Highly recommend working with them!

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

I was looking for a car that had great gas mileage and still had plenty of room with a hatchback and was fun to drive. I definitely found it with the Buick Encore. It has been great in the winter with the all wheel drive also. The back seats fold down which I really like so you can fit a ton of stuff in the back like camping gear or shopping treasures. It has excellent connectivity with the cell phone with bluetooth or a usb cable. It has been easy to maintain also and have just had to do oil changes and has been super reliable. I would recommend the Encore to anyone I know and think that what you are getting for the money is hard to find in any other car on the market today.

Corey Turnbull has been our salesman for the last several cars. He is great to work with on purchases and does a great job of following up afterwards.

Marty Budd and Chuck Buchner are the best. I was stressed and nervous having to do this almost on my own and they helped through the car turn in, and a new lease. So professional. Known them both for years and they never let me down. They have helped my daughter and granddaughter.

This is my first new car in 21 years. My bonneville after 275,000 miles finally decided it was tired. Mike at Ettleson made my experience painless. I had a tutorial on how to use some of the newer things in the car. Cars certainly have changed! Easy to get financing thru GM. I'm very happy with my purchase. Can't wait to use the heated seats!

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

Love the size of the automobile, use regular gas, good gas mileage, the has a heavy feel to it; it is not lite weight and inexpensive, it feels like a luxury vehicle when you ride in it. I love the metallic black color; the brilliant color gives it a fantastic look.