Used Buick Encore Preferred for sale near Rocky River, OH

Great! Holly Mastrodonato explained what service my vehicle needed and how long the wait was. She also informed me of future service I would need, tires and brakes and when each should be done. That helped me to prepare in advance and also the cost. I appreciated this information.

Great car for the money. Easy to park and has been very reliable. Would definitely recommend this suv. I love the hatchback and can fit a ton of stuff in the back. Much more useful than a sedan and the back seats fold down.

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

I was looking for a car that had great gas mileage and still had plenty of room with a hatchback and was fun to drive. I definitely found it with the Buick Encore. It has been great in the winter with the all wheel drive also. The back seats fold down which I really like so you can fit a ton of stuff in the back like camping gear or shopping treasures. It has excellent connectivity with the cell phone with bluetooth or a usb cable. It has been easy to maintain also and have just had to do oil changes and has been super reliable. I would recommend the Encore to anyone I know and think that what you are getting for the money is hard to find in any other car on the market today.

Alec Sims helped make everything easy and pain free. Came out with the best possible options to make it off the lot!

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

This is my first new car in 21 years. My bonneville after 275,000 miles finally decided it was tired. Mike at Ettleson made my experience painless. I had a tutorial on how to use some of the newer things in the car. Cars certainly have changed! Easy to get financing thru GM. I'm very happy with my purchase. Can't wait to use the heated seats!

Phil di a great job in explaining why it was in my best interest to upgrade my 24 maverick and get the Liberty for Life with my new Maverick.

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

Haley helped me find a great Deal on a new Buick. No add on sales pressure, handled getting paperwork ready, signed and drove out in less than 45 minutes. Also pleased at no hidden costs added like other dealers do, after the negotiated price. Price, Selection, Service, all great at Medina Buick GMC Cadillac.

Love the size of the automobile, use regular gas, good gas mileage, the has a heavy feel to it; it is not lite weight and inexpensive, it feels like a luxury vehicle when you ride in it. I love the metallic black color; the brilliant color gives it a fantastic look.

Today I had the best experience by far at Kia of Streetsboro! Angel Gonzalez and Jacob made my day!! Not only did they get me in a new car but they helped me through some difficulties that I was having dealing with GAP and insurance after my car was totaled

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Buying a car from Nick Abraham Ford, is always quick and easy due to our salesman Eric. We will not buy a car from any other dealer or salesman.

Working with Dave and Mike, my purchase of a used vehicle was a better than usual experience for a used car dealership. I feel they were honest and straightforward though out the process which is a rarity - happy to recommend!!

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

Eddie was very easy to work with and super kind. He answered all of my silly questions without judgement. He allowed me to take the car for as long as I wanted and I felt no pressure whatsoever. When I expressed concern about a noise I heard, he drove the car with me to see if it were something he could fix BEFORE I purchased. I trust him and love my car!

I have had this car since 2017. This is the first car ever that I have owned, I like the fact that it is simply economical and efficient around the city. The only thing I have done is that the engine has something wrong with it very now and then. But overall it's the best car I drive. I would recommend this as your first car because its economical.

The best experience I could ever ask for. Straightforward and honest in a way no other dealer has been in all my years. Clean facilities, great selection of new and used cars and even a play area. Thanks for the wonderful new truck and a great deal!

I love my Encore. Good size. Easy to handle. Great gas mileage. Nice looking SUV. Sporty. Love the hands off phone. Large screen. Large windows - great view. Maneuvers great!!

Researching ways of trading in my husbands 22 Colorado (owned) and my 22 traverse LT (leased) for two months. Went to my dealer who gave me a number I wasn’t happy with so I looked at Ken Ganley Kia and Serpentini Chevy. Both were terrible experiences. The original number my dealer gave me at the start of research was better than Kia so I called him to lock in that amount but it changed and basically matched what Kia tried to give me. Wahlburg called and asked if I’d want to come in that evening. The guys at Wahlburg in Avon were incredible. I told them what my vehicles were worth and not a dollar less and told them the number I wanted a month and nothing higher. I was anxious and frustrated assuming they’d say the same stuff the others did but that wasn’t the case. Kia ppl mansplained things to me a lot but at Wahlburg I received none of that. I didn’t feel pushed into anything, I was able to get the deal and the car I wanted. They definitely made out with our vehicles and will make a nice profit but I also feel I’ve been given a good deal. The other places were offering far less, not budging on price and wanted me to pay a ridiculous monthly. Over all I had a great experience with this dealership! I’ll continue to go through them as long as they keep up the great customer service.

Hollywood Harrington made my car buying experience very smooth and knowledgeable. He got all the information needed, and found me the perfect vehicle for the long run with my family.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

Service was done in a timely manner and I was totally satisfied with the work great job and service would recommend this dealership to anyone who needs a car/ service

A couple of years ago, I brought my Buick here for service after a disappointing experience at the dealership where I originally purchased it. The service team at Nick Abraham was incredibly kind and welcoming, which really stood out to me. Today, I returned to buy a new Buick and had another great experience. Reed was especially helpful and kind throughout the entire process. He really listened to what I wanted, and the whole experience was smooth and stress-free. I’ll definitely be coming back when it’s time for my next vehicle!

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .

Both sales and finance (the only 2 I worked with) were wonderful. Both pleasant and very knowledgeable and helpful. So glad I purchased a car from this dealership. i will definitely recommend them to my family. They took the pressure off me which I was really dreading.

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

We love this car. Drives well. interior has a luxury car feel. my husband and i are both tall and a little heavy and there is plenty of room in both front seats for us. you do need to have light weight, slightly shorter friends for the back seat. the only drawback i can even think of is there is not a ton of room for multiple suitcases if you are picking up another couple at the airport. other than that, this is a great auto. we have had it for 3 years and have not had one single problem with it!!!

Highly motivated sales crew. Went the extra mile to get me into a car I was interested in. Took a test drive. Found an issue. Went back. Car went straight into their shop. Turned out a wire had come loose (the car had been on their lot for several weeks; hard to say what happened), but they fixed it. Took another test drive. Everything was good. The next day I closed the deal. In fact, they had sold me a car by the time a big-time Pittsburgh dealer emailed me to say the car I was interested in through them wasn't available. Got the car home, had a local shop put it up on a rack because of a strange noise. Underneath, the car was *extremely clean*. My guess was two new tires, but it looked like this dealer had put new brakes on both axles as well. The strange noise -- a dust shield had gotten bent somehow, and was rubbing. Overall, the car I bought was how they described it on this site. Pleasant to deal with. These folks really want to sell you a car! I would purchase from them again.

I purchased this vehicle used with only 17,000 miles on it. It is by far the best vehicle I have ever owed. It is a compact SUV but that's what I wanted so it's perfect for me. The only complaint I have is the mileage. My Chevy Malibu got much better gas mileage but this Buick is everything I ever wanted with all the gadgets and things it has.