Used 2023 Buick Encore GX for sale near Franklin, MI

I was able to get an oil change as a walk in at this facility. I had a scheduled appointment with another facility and they still couldn't get me in for two hours. Causley was very friendly and accommodating.

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

I recently purchased my new 2025 Chevy Traverse and I?m absolutely pleased with the excellent service and seamless purchasing experience. Mr. Obi, my salesman, was exceptionally helpful throughout the entire process?he made sure I had everything I wanted and went above and beyond to ensure that every detail was taken care of. From start to finish, it was a pleasant and smooth transaction, and I couldn?t be happier with my purchase!

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

Dan my sale guy for 6 years We love him Very good dealership good store

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

Staff is professional and courteous. Business is well maintained and clean.

Kind, courteous, professional and very patient while listening to and meeting our requests and needs.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Great experience!! Free coffee... doughnuts and more! Nice waiting lounge...friendly employees...I will come back for service!!

Everyone I dealt with was very professional. The service that I received was for an oil change and tire rotation, and it was fast and thorough. I highly recommend this dealership.

As always the service department is great! Very helpful and professional and fairly quick. I believe his name is Tony, great asset to the Fox family!

It started out bumpy dealing w/ lack of service from a specific salesman but Mazen Amir stepped in & made it all happen flawlessly.

I had an update on my Colorado that did not complete on its own. I showed an alert to bring to my dealership so that is what I did. Tony was my advisor he kept me up dated and allowed me to reserve a loaner in case there were any issues. Thankfully there was not and my vehicle was returned to me same day. It was a Great experience.

David and team did great on my repairs and returned my car quickly.

I bought a used car and turned in my own as well. They were willing to negotiate to make all parties happy. I am glad I walked in into that dealership. I walked out with a new car. Mr Laverte and the whole team were pleasant and helpful.

Vyletel Volkswagen in the only thing going smooth in my life. BILL DUBE went far and beyond my expectations of good service. There's no more that I can say. Thank's Richard Chapman

We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!

I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????

I was running late and Margaret was able to still fix me in over the phone. I was there for a little over an hour but was able to connect to the internet and do some work while I waited.

Very impressive. The service department was organized and run smoothly. The folks that helped me were competent and helpful. Advice was solid and I was in an out on time

Service advisor Zack was friendly and explained everything that needed to be completed. I did not have to wait too long to have my service completed.