Used 2023 Buick Encore GX SUVs for sale near Grosse Pointe, MI

I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

Excellent, professional, friendly service. My salesman in on point. Employees are all very knowledgeable and caring. Cleanliness and neat appearance of the facility. I would definitely refer people to this dealership.

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

The salesman really worked hard to get me a good deal and in the time frame I needed. It was obvious they really wanted my business.

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

It started out bumpy dealing w/ lack of service from a specific salesman but Mazen Amir stepped in & made it all happen flawlessly.

4th generation family business serving Greater Detroit with amazing service and selection. Everyone I know is happy after finding a vehicle with Roy O'Brien, and so am I! Have been a customer for 20 yrs.

Very friendly and accomodating dealership. Made the buying process very easy. Once I chose the care it took no time to complete the buying process

We only go to Serra because of Bernard. He is the best! We will continue doing business with Bernard and Serra

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

Chris Zeppa was my salesman. I found him professional, friendly, knowledgeable, and helpful. I recommend this dealership.

Always a good experience at this dealership. 10/10 recommend for buying new or used, and the service dept is top notch!

Tammy is a helpful, friendly, knowledgeable, and patient salesperson who knows her stuff. She made leasing a car less stressful. I appreciated her advice and assistance.

I purchased my 2026 Equinox RS AWD on 7/24/25 and on 7/31/25 it had a ?reduce acceleration, drive with care? warning on the dashboard. On 8/1/25 made an appointment with John B. and he was able to expedite the service, since it was a brand new vehicle. Turned out to be the oxygen sensor, which was replaced under warranty. I still felt like it wasn?t accelerating well, so I took it back in on 8/13/25 and John B. helped me again. Nothing was able to be duplicated and no bulletins are out, so I?ll just have to wait it out. Luckily I am still under warranty, but it?s just unfortunate when this is a brand new vehicle. I also spoke to Mike, the general manager and he has been very helpful with figuring this all out. He also had me bring it back in on 9/3/25 for service with Tony. I was told there?s a bulletin for low acceleration, but GM hasn?t put out any codes or repairs yet. They also put in a TAC report. So we?ll see what happens next.

Great dealership and Chris was a great salesman to work with, I would recommend to anyone, quick and easy and found me extra rebate thanks again

Salesman Willard excellent, made our deal smooth and easy. Dealership is clean and neat. Service department is always ready and on time. They do a great job. Jim Causley dealership the best.

Everything went smooth and the quality of repairs were excellent. Very clean facility and friendly staff from drop off the pick up of my keys.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

I bought a used car and turned in my own as well. They were willing to negotiate to make all parties happy. I am glad I walked in into that dealership. I walked out with a new car. Mr Laverte and the whole team were pleasant and helpful.

They got the job done and helped cut the cost too, great work guys thanks