New and used 2025 Buick Encore GX SUVs for sale near Ontario, CA

The staff was friendly and knowledgeable. Ryan was attentive to our needs and helpful with all necessary paperwork. I would highly recommend this dealership to anyone looking for a new or used car.

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

positive sales person knowledgable, positive kind will go back.. location great ease of access. price taxes dealer prep well explaine4d.. i will re check lot one week new inventory..thanks for opportunity

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

New school Not old school car buying No hassle pricing and lower then everywhere else I shopped

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Finally!! I found a Auto salesman that knows how to give amazing customer service. His name is Andrew Spigelman and he works at Hertz in Norwalk. Sometimes I can be difficult to work with, but Andrew was very patient and understanding. Even though I did not buy a car because of my DP I will definitely send everyone I know to Andrew only.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

I needed a 10k basic service on my vehicle. Everything went well, I will use Hatfield again.

By far the best place to buy a used vehicle. Easy. No games. Simple. Linker from sales was the best. Very friendly and easy to work with.

Mark was very helpful in finding us the perfect vehicle. He took his time with us when we couldn't decide. Finally decided and the rest of the process was easy. Would recommend this dealer. No hassles.

Just bought a Toyota Camry from Hertz in Norwalk. We had the best salesman ever, CW you were awesome!! He was very helpful and patient with my parents who needed to replace a car due to their car being totaled in a car accident. They (my parents) have a very hard time making decisions and CW helped them weed through the choices until he found them a car that matched everything that they were looking for. Excellent service and great place to purchase a car, I will be coming here when I need to buy my next car. Thank you CW & Hertz!

Honestly the best experience you'll have buying a car. My salesman Antoine Fiveash (Tony) was awesome. Non stressful environment and friendly faces. Tony talked to me like a real person and not just another sale. I walked out happy with my new car I got for a killer deal!! I'll be back for my next car

Dec. 13, 2018. Let's start at the beginning. I am a senior Citizen in Loma Linda by Redlands. About a month ago I went to a local Honda dealer ( no name here.) On the quotation the salesman added a $2,500 Maintenance agreement and $900.00 gap insurance without telling me about it, I walked out. On Dec. 12, 2018 I walked into the Hertz sales at 7750 Indiana Ave. In Riverside, Ca. I spoke to Mr. Chris Knighton and asked him if he had a Chevy Impala. He directed me to one on the lot which was a Gorgeous Metallic dark blue, exactly what my wife and I wanted. It was loaded with every electronic device know to mankind. The dash lit up like a Boeing 787 Dream liner. The price was five to seven thousand dollars less than any other dealers in the area. He did not load up the contract with extras. He EXPLAINED AND ASKED ME if I wanted any extra warranty and gap insurance. After I spent time looking at the Math. I agreed and added the extras. My credit score was 761 so they beat my military credit union's interest rate. Amazing. Mr. Rizwan Azam the financial man gave me an awesome deal and my wife and I are very pleased with our purchase. He was kind and gracious with me and answered any question I had in a professional manner. Honesty is expected. These men along with the man in the back room who drew up the contract were helpful, professional, friendly and took every opportunity to set me up with the car of are dreams. The Impala is the car that my wife and I wanted. Not a sports car as so many young people want, that jostle and bounce around and make every pebble on the road feel like a big rock. We wanted the smooth ride and we got it. I believe from my many years of teaching and simply living life that those complainers want everybody to baby them and provide snacks and a big fancy waiting room like a big car dealership. Remember folks, those big million dollar dealership buildings are paid for my you the buying public who will pay one hundred fifty dollars for an oil change and buy super retail. Hertz is selling you a car at a slim margin. Give them a break. They are a great outfit. Mr. Knighton and Mr. Azam and the contract's man in the rear made me feel like a family member. Mr. Knighton's personality was such that I truly call him my friend. These people were honest beyond reproach. I would highly recommend anybody to buy a car from them. Of course one has to check out ANY car before buying. They certainly did a great job on their inspection. Remember, people abuse rental cars. I bought an excellent 5 year, 60,000 mile bumper to bumper warrant. God bless them. This is the kind of people and company that make America great. Respectfully, Jim Cook Loma Linda, CA.

Our sales rep Isaiah was awesome across the board. Very responsive, friendly and NOT pushy which can be make or break for me. My only complaint is the time it took to finally get to the Finance dept and complete the paperwork. We planned to buy the car that morning, arrived at 5:30pm and didn't get out of there until after 9. I would definitely buy a car from Hertz again though.

Dealer add ons are extremely high, we were able to work on some of those numbers. Still high after bargaining, but I agreed since I wanted this truck. When Mariah came back with financing option, I come to find out that we can't finance outside, it has to be their financing or pay cash! Can you believe this? After everything done with salesperson, had to wait for finance. Sat for over an hour &1/2. Employess kept walking in & out of finance office, some eating, while customer just waiting.

Staff was friendly but i left without being able to have my app hooked up to my car and I was looking forward to that feature

I personally had a great experience at Hatfield. No haggling over small stuff, no arguing or fighting over numbers. I highly recommend Hatfield.

Ok so I am sure my 1st review is not gonna be deleted but I have a new review for them as they have addressed my concerns and Because of 1 persons actions I am completely satisfied with the repairs and commitment that JOHN in service has made sure I was completely satisfied with the repairs so a big THANK YOU to John and anyone else who worked on this I will definitely be taking my truck back for service