New and used 2026 Buick Encore GX ST for sale near Deerfield, IL

Jim Sprandel sevice mgr. very nice man and also explains everything to you clearly.The rest of the staff was also very pleasant. I would give this dealership 10 stars if I could. My car was washed for me and I needed it considering it was a cold winter day.

On behalf of the purchaser: What a wonderful experience. Jarvis was very professional, knowledgeable, helpful and made buying a car amazingly easy. He resolved every issues and spent considerable time reviewing all the new features. He even put a lovely giant bow on the car for pictures, and gifted us with a lovely mum plant. Such a great experience without any issues! We highly recommend him and this dealership for purchasing a new car.

Made a online appointment came in and they did a oil change and tire rotation. Happy with the service.

Have trusted this dealership for over 25 years. I wouldn’t think of bringing my 2 Buicks anywhere else. They only do necessary repairs which I appreciate and will give you a timeline as to what to expect down the road when it comes to doing work. They value you as a customer and do everything they can to help you in all aspects serving you.

I have to say that Ryan and the staff at Napleton sure know what they are doing. They were quick to answer any questions I had and took away the fear of buying a car! They were friendly and knowledgeable and NOT pushy like most car salesmen. I walked away with a vehicle that I love and a great experience!! Thank you Ryan for all your help!!

Customer service one of the best AJ was very helpful I been a customer for years I will definitely recommend this place to anyone.

When looking for a new vehicle contact Rocky! He is the man for all your car needs. He’s very good at his job and he makes sure you leave the dealership satisfied with your purchase and with a great deal. Wether you’re in the market for a new or used vehicle he will help find exactly what you’re shopping for. Recommend 10/10

Brought my my car in for normal service and Mark Took care of me. He was great. He pulled up my history on my car and made recommendations for what I needed and explained everything they would do. Also gave me approximate cost of service which was Very close to his quote. Work was done very quickly. Just a great experience. I will be back for my next service when needed. Also everybody that works there were very friendly .

Working with Jamie at Woody was a breeze. 2nd Woody purchase! Thanks for a smooth sale!

From originally purchasing my car at Haggerty to having my car serviced at Haggerty, my experiences have all been positive. Everyone is friendly and answers all of my questions. Work is done well and on time.

Jamie was amazing to work with from start to finish. He was professional, knowledgeable and accommodating. With my busy schedule he even offered to drive the car to our home. We are definitely long term clients of Jamie’s and Woody Buick GMC. Great job!!

Ernie was a great salesman he walks you through eve step of the process

alex gave me a great deal on our new buick..... thank you so much alex.

Second car I purchased from castle gmc our sales person was Nubia /great experience every time helpful and always greats us as family highly recommend castle gmc Nubia and Brandon will take very good care of you . 👍🏻

Great Cars and also good service. Vincent Vega was very helpful thank you Vincent for all your help. This is our third car from Castle Buick GMC. We loved thank you .!

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

I had major work done on my car and I couldn?t be happier with the turnout. I had my transmission replaced along with a couple other issues on my 2017 vehicle. It took a while for the entire thing to get completed, but I was given status updates throughout the process. I picked up my vehicle late last night (5:45 pm). I was surprised the service manager was still there and he took the time to go over everything that had been done to my vehicle. The total price was slightly lower than what I was I was told it would be at the start. I was very happy and wasn?t expecting that. My car is driving great today and so far I?m extremely happy with the result from my service experience. I?m very appreciative of the help I was given and the customer service I received. Thank you Justin and everyone who worked on my car. ?

Alex is the man to see he knows his vehicles. Easy to talk to great customer service, he finds the vehicle you need. Alex help us in every aspect. Would highly recommend this dealership and recommend you all to see Alex.