Used 2019 Buick LaCrosse for sale near Columbus, OH

Best experience I have ever had buying a car. Kriss Stepp was my sales person and he was very knowledgeable and courteous. I will never go any other place.

We recently replaced my wife's car with a 2019 Buick Lacrosse AWD in the Avenir trim line and it has proven to be a great car. The must-haves were AWD, ventilated seats and enough room. This resulted in cross-shopping a LOT of different brands and vehicles that normally would not be compared. I was leaning toward a one of the big 3 Japan makers but she wanted to give Buick a chance. In the end we found this specific car listed in Auto Trader at a local dealership. It checked all the boxes and had more than enough high-end features to satisfy without having to make the large price leap to Cadillac. The ebony and chestnut interior is fabulous and the interior is made of high-quality materials. GM interiors have had a long reputation for cheap materials but not this one. True the lower door pocket panels are hard plastic but virtually everything you actually see and feel while driving is great. The switch gear all has a good feel and the controls are pretty intuitive. Even the shifter that has gotten some flack in some reviews is actually easy to get used to. The power and power delivery from the 310 hp 3.6L V6 and 9 speed transmission is great. The only small issue is some lag after stomping on the gas at speed. But once the power comes on it comes on hard and the overall throttle response is great. The brake pedal and feel is fantastic - smooth and linear with no gabbiness. The performance is really impressive especially for a full size sedan. The engine auto-shutoff is not intrusive but it cannot be disabled. The handling with the 20" wheels and adaptive suspension is incredibly impressive. Sport mode adds some weight to the steering and firms up the ride a bit. I was surprised by the extremely good predicted reliability rating that the Lacrosse had (higher than the Toyota Avalon) so that eases my mind about going with this particular GM product. Yes, this car, with every possible option on it in the Avenir trim, gets perilously close to the price of some offerings from the luxury brands but I don't care. It has AWD and most of the others don't offer it.

I drove over 1,000 miles to come to this dealership and I’m glad I did. They took care of us quickly and were very communicative throughout the whole process. They sent me pictures and videos so that I could know what I was getting even with being far away. Great group of people and very friendly and hospitable. Would definitely recommend this dealership. Thanks Staton for the easy car buy.

This is the 3rd Buick I have had including a 1995 that was replaced by a 2013 LaCrosse which I just replaced with a 2019. The cars are stylish inside & out. The last two Buicks have a very attractive interior & the instrument panel is very easy to use particularly on the 2019. The ride & interior room is very comfortable whether you are a smaller woman or a large man. The ride I find is smooth but not mushy with quick response.Love all the safety features

I had looked everywhere for a 2021 Cross Sport with Black/Burgundy interior. They had 2 even though I'm in Colorado, they made it so easy, they are bringing the vehicle 700 miles to me and picking up my trade Bruce is Awesome!

V6 has smooth power delivery. 9 speed transmission is smooth. AWD is great for South Dakota winter driving. Quiet cabin while driving 80mph on the Interstate. Some creaks and rattles when you hit pot holes.

Labid Jajou was easy to work with. Responsive, friendly and honest. I would work with him and this dealership again.

We were looking for an all wheel drive vehicle that was larger than our Buick Regal GS. Car is very comfortable performs and handles well. Love the exterior styling. People look twice thinking it’s a European sedan

Reggie and Christina were very professional and helpful and got the vette done in the week that they said it would take to repair the car

Lucky for me that no one wants a sedan nowadays. I like sedans and I got an awesome deal on an auto that meets all my needs: comfort, quiet, roomy, efficient, classy. The eAssist 4 cylinder has plenty of power and I averaged 38 mpg on the highway. Buick quality is top-tier.

always professional and through service. Very courteous and helpful staff. Very pleased with care of my vehicle. Clean and pleasant facility. I always feel well cared for.

Although I did not purchase a vehicle I received excellent and courteous services from Ms.Emily Griggs

I recently purchased my new 2025 Subaru Outback Wilderness from Autobarn Subaru Countryside, and the experience was outstanding from start to finish! The price was incredibly affordable, and the entire team went above and beyond to make sure I drove home happy. Even though I arrived close to closing time, around 7 PM, my salesperson was extremely accommodating and made sure everything was completed that same evening without rushing the process. Their professionalism, courtesy, and attention to detail were truly second to none. The dealership itself is beautiful—clean, modern, and very welcoming. I couldn’t have asked for a smoother experience, and I would absolutely do business with them again. Highly recommended!

We just purchased a pre-owned 2024 Rav 4 at your Toyota dealership. We were extremely pleased with our knowledgeable salesman, Ian Neff. We had originally planned th look at Honda, Hundai, and a few others. Ian was so nice, polite, and absolutely no pressure. After speaking with him, we decided to not shop around but to take the car he had shown us. We would, without any reservation, recommend your dealership and Ian Neff. Thank you for the great service!!!!!!

Very good service and Cedrick Was very helpful and knowledgeable Definitely we would recommend the dealership to all our friends and family we will come back to purchase our next vehicle

Mr. Rudy in Service Department is one you surely want to deal with. My truck had to be fixed and was there longer than I expected but thru all this process Mr. Rudy was so compassionate and made us feel like he cared. We will continue to do business with him and also refer him to our family and friends. 👍

Mr.Conn is a really patient and not a pushy person. He did everything in his power to get me a nice vehicle and he worked his magic and made it happen.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

This was such a pleasure! This is the fourth car we have bought and it was wonderful. We worked with Chris Santos and he was amazing!

Good experience with Chase today. Great customer service and very clear with all of our questions

I had one of the best experiences with this dealership, I recommend it 100% . I drove one hour and half , but it’s was worth the trip

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

I purchased a Cadillac 2011 DTS. Alicia was the sales person. 1. She provided excellent service. 2. She always answered the phone. Very important to me! 3. She was always very courteous, even when I was not. 4. She was extremely patient during the money transfer process. As a result I was able to purchase the vehicle. 5. The car was exceptionally clean. It ran very smoothly on the 1,600 mile trip to Colorado. I 6. I have been purchasing cars since 1962. Alicia is the best salesperson I have dealt with, bar none. 7. She was very efficient in getting the final paperwork (title, etc) to me in a timely manner. She even called to see if I received it. Very important!! Ronald R. Holland

I bought a TRX a few years ago and ever since then have been dealing with Paul Lootens, he has been above the call in both knowledge and customer service,sad to see he's not in service anymore but again Paul went outside the box and still assisted me with care and advice,just wanted to let you know the quality employee you have!

After the unexpected death of my Husband I met with Ryan with a heavy heart and panicked feelings since we were only 10 months into our most recent lease. He and the whole crew banned together to turn our lease back and get me into a new lease that I could be comfortable with. I will always be so grateful.