Used Buick cars for sale near Chapel Hill, TN under $20,000

I returned to Car Max in Franklin, as I had questions for service re: the 2020 Jeep Wrangler I purchased a few weeks ago from this location. Justin helped me unhook a cable in order to get the top off the Jeep…. It was user error vs issue with the Jeep :). He helped me reset the oil life indicator, and popped the sun visor into proper place. He was all about service with a great attitude. This simple experience gave me an even more positive opinion of Car Max. Thanks!

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

Excellent buying process. Paperwork took longer than necessary for a cash purchase. Salesman listened and did what was needed to make the sale. Easiest purchase I ever made

I bought this used with 26,000 miles in the spring of 2024. I love the styling, interior, and value. My only complaint is that the angle of the infotainment display can make it difficult to see due to reflections, especially in bright sunlight. I love the AWD option, it adds to stability - even in dry conditions. The remote start is handy in cold weather since I now live in an apartment and no longer have a garage. Performance with the optional engine is more than adequate.

Always professional and pleasant. Service was completed quickly. The waiting area is very comfortable and snacks can be purchased. I always like this waiting area.

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

My husband and I had a very good salesman,his name is Mickey Dolan,he was very professional,curtious and helpful with every aspect of the transaction.Also the owner was very friendly and helpful.We both appreciated our experience today

I have not had any problems with my Encore. I drove it to Nevada, California, Arizona, New Mexico, Texas, Kentucky and Arkansas and have not had any problems with it at all. I have had the standard maintenance on it, Radiator Flush, Oil changes and put a new battery on it in 2022. The battery it came with lasted 6 years, can't complain about that. And I just put a set of tires on it too. I am very happy with this model and would recomend it anyone looking for a GREAT SUV.

I purchased a car from out of state they were very helpful and friendly answered any phone calls or texts in a timely manner walked me through the entire process and I am very pleased with my vehicle

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

We love this car. I've had Lincolns including the Navigator, high end Chrysler vans, "luxury" Fords like the Eddie Bauer Expedition and Mercury Mountaineers and this is by far my favorite vehicle. The Enclave projects luxury and backs it up. We have the Premium edition. The ride is excellent and far outclasses other SUVs we've owned which rode more like trucks. Plenty of room and a 5 star safety rating make it ideal for toting around the Grandkids. We went AWD for Michigan winters and plowed right through deep snow. A little more power and a little better gas milage would be nice but it's worth the trade off. 18 mph city is better than the Buick Regal Turbo we replaced and this car rides better too. I'll take the 23 mpg on the highway. As a 70s rock and roller and 45 year radio industry veteran, I love the Bose sound system. Especially when no one else is in the car! This is by far my favorite overall vehicle in 47 years of ownership. And yes the Kids and Grandkids give it 2 thumbs up!

Just want to say you have one Fantastic employee in Chris Lenius. He is professional, courteous, not to mention knowledgeable. Keep up the good work!

I bought my 2018 essence in January 2020. It was a rental car with 24,000 miles when I bought it. 34k new, I got it for $17,600. It now has 102,000 miles and I hope to have it for at least 5 more years. Runs and feels brand new. Hard to believe. I still feel happy just getting behind the wheel. So comfortable and fun to drive. Only change the oil and new tires. Not one mechanical issue. I'm afraid I'll never have another car like this one.

This dealership was upfront on pricing, and the two salesmen I worked with both had good knowledge of the features of the vehicle I was interested in.

The vehicle was great EXCEPT for the shifter which was the worst type EVER that GM designed!! I had family that could not figure out how to use it!!