Used Buick SUVs for sale near Castlewood, VA

The service team of Friendship Ford of Bristol are all very professional and knowledgeable. I was notified of a recall on my 2025 F-150 and whe I called for a service appointment they informed me of a second recall I knew nothing about. They got me right in and corrected the problems. I have have been buying my trucks from Friendship Ford of Bristol and having them serviced there since 2009. I really can't see myself going anywhere else.

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

The car is beautiful inside. The seats are comfortable. I have a heated steering wheel and seated seats. The car has an automatic starter. I put high test in engine and the pick up is great. I put gas in the tank almost every two weeks. I love the car and would highly recommend it. Best car I ever drove.

Facility and staff are awesome!. Lounge area has coffee and water and simple snacks if you didn?t get a chance to eat before arrival. Television for the adults and an I pad for the kids:

I love my Encore. Good size. Easy to handle. Great gas mileage. Nice looking SUV. Sporty. Love the hands off phone. Large screen. Large windows - great view. Maneuvers great!!

It's all good. People were very friendly, always smiling. Employees are happy. That makes for a Great environment. Waiting room is very fashionable and comfortable, rest rooms are clean, floors shiny and clean, the employees are all snappy dressers. All the decor is modern and very welcoming.

I unexpectedly wound up leasing a 2022 Buick Encore GX. I have been very happy with all of the features and performance of the vehicle. It is peppy, handles great and is quite comfortable. A small step down in size from a Chevy Equinox and it has worked out extremely well.

I have never had anything but wonderful service here, whether I decide to buy anything or to continue looking they always treat me with respect and are patient.

Very good vehicle. Not that great on gas, but ok for all wheel drive. Lots of room up front, really like the the all wheel drive.

I just purchased a used car from Rick Hill Imports and it has to be the smoothest and most pleasant buying process I’ve ever had with a dealership. They even dealt with my slow loan approval process through my personal bank, and everything went off without a hitch. A lot of dealers will force all kinds of things you don’t need, manipulate you into paying more than you need to, but I was treated with respect, didn’t feel forced into any decisions, and I’m currently in love with this car. I would recommend anyone shop with these guys. Excellent group of guys and gals.

For the money you can't do much better. Quiet, sleek and has lots of options available. Has plenty of room and storage for this class of car. Love the AWD version as I live in a part of the country that gets a fair amount of snow.

I had an incident with Friendship Ford located in Bristol, TN. It was a long issue. However the General Manager Lance Dowdy contacted me and took care of my issue. He is a man of his word and he did exactly what he advised me he would do. I did write a scathing review previously but Lance has renewed my trust in Friendship Ford. If you have any issues with this dealership definitely ask to speak with Lance .

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

Great people and place to boy from and great sales man there his name Jordan

I have had no real problems, except maybe the cheap tires they put on when its new. 23,000 miles and down to the wear bar. Sometime the info screen is frustrating to get the right pressure to find songs with the music channel I have. I do worry about the short warranty. 3 yrs 20,000 miles which is over. I cant believe that I overlooked that. I worked at GM for 8 yrs so I got the discount and that was why I bought it. If I had to do over I would by one of those Asian cars with 10 yr 100,000 mile warranty. Though I have had no problems so far. I only put about 7500 miles a yr on my car. I have 23500 now.

Drove 2 hours from NC to purchase a car I’ve been lusting after for several years and could finally get a hold of. Everyone dreads car dealerships for all the shenanigans they pull. Hannah was a delight to deal with. Overall I give her an “A”. It would be an “A plus” but she let it slip after the deal was done that it was a prior Enterprise rental car. I likely wouldn’t have purchased it if I’d known that. Deal was done and hopefully it’ll be a good vehicle. The finance guy was efficient and knew what he was doing. Start to finish, 2.5 hours driving off the lot. You have to remember when dealing with a car dealer, ask me no questions, tell me no lies. I did a ton of research beforehand, had my own financing and had a good idea where the final price was going to fall. So no surprises. I didn’t get the deal of the century but think I got a fair deal in the end compared to comparable priced vehicles with mileage. Overall I’d give the whole experience an “A” and would buy another vehicle from them. I advise everyone to do a lot of homework before and keep expectations within reasonable limits, you know how they operate go into the deal.