New and used 2026 Cadillac CT5 for sale near Kent, OH

Loved working with Brandon Hamilton and his GM. Hope to work with you in the future!

MATT WAS GREAT TO DEAL WITH. HE TOOK EXTRA TIME TO MAKE SURE I UNDERSTOOD ALL FEATHURES. LOVE THE TRUCK AND THE POWER. I WILL TELL MY FRIENDS AND FAMILY.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Jon Randall at Thompson was great to work with on an Escalade V purchase. Smooth transaction. Highly recommended!!

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

Peter is a kind person and wonderful salesman. He is a credit to Ingersoll Auto Group! He helped make our lease go smoothly and efficiently. This is our second time we have worked with Peter to lease a new car, and he directs us to the perfect car for our needs.

Easy to work with and very accommodating. Very professional and helpful. Shootout to Rick and Rob

It was the best experience! So fast and easy! Ethan was great to work with! I will definitely be back to buy my next car!

My name is robert teufel ,I’ve been a customer of Gold Coast for many years .i own 2 caddies ,xt5 ,and a cts in my years I’ve owned at least 6 caddies. All great cars. I had to bring my cars in for SERVICE and spoke to John and jaun .very nice and professional the service was fast and very satisfying as usual.thank you guys for your kindness in all the matters ROBERT TEUFEL

easy to make an appointment didn't have to wait to be attended to when i arrived

Sales person was awsome , even offered his number and help after the purchase was done

Good friendly people would love to purchase that 2019 GMC Yukon Denali its above Budget.

Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.

Everyone at this dealership does everything they can to make your buying and service experience easy. I highly recommend AutoNation Cadillac. They are as reliable as possible and true to their word.

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

Bryan Skipper is always helpful and great to deal with. Great experience and recommend him as your service advisor. Facility is clean and nice waiting area.

They were very professional, courteous and cared about what you want in a vehicle, without the hard sell. They answered all my questions and the quality of service was great. They even did follow-up to see how everything was going and needs from them that might be required.

My experience was brief, but the staff was very courteous. I would not hesitate to check with Tom Kelley Cadillac in the future.

“Went in for an oil change and tire rotation today. The service was excellent—quick, professional, and friendly. I’ll definitely be back!”