Used 2022 Cadillac Escalade for sale near Addison, TX

Jarrett Abel has been my Service Adviser for several years. He always takes care of scheduling my appointments and getting my Chevy P/U serviced. The service department does a terrific job of getting vehicles serviced quickly.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Generally a good expierience with my purchase. Sales rep Joseph Wright did well going over specifics of the vehicle I had chosen prior to coming into the building. Just had to haggle on price of car since no financing happening, usual back and forth games. For the most part Joseph did a good job during this process. Biggest issue I have is purchasing a vehicle, giving the dealer $29K up front and only getting one key. Car was "used" (just over 5K miles on it) but I got the usual "sold as is" line when I asked for their financial help optaining a second key. Now I have to spen $500 at another Toyota dealer to obtain what should have been provided with car, or at the very least some financial help with obtaining this second key. Like you pay 70% of it and program for free or something like that. But of course it's "we can't do that so I'll take your $29K and you are on your own." Heaven forbid the dealer actually has to reach into their cash stuffed pocket to do the right thing. Certainly not for every used vehicle but at $29K you would think there would be the obligation to provide a complete vehicle and do what is right for a repeat customer.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Great dealership! Very professional and Mike went out of his way to make sure we reviewed all the cars we wanted to see.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

I would like to thank Felix and Jimmy of Crest Cars at Frisco Tx for making my dream vehicle purchase a breeze. Both of these guys are amazing! They are very professional and really reach out in any way possible to make a reasonable deal possible. I highly recommend these two if you need assistance in your next vehicle purchase, the best decision to go with these guys!

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

All staff are kind and professional. The facility is clean and welcoming. I love the shuttle they offer to take you to and from your home.

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

Outstanding service in all departments! They are the epitome of the gold standard. I highly recommend

We decided not to buy this particular car because it lacked a few things we wanted … but we definitely want to buy a car from Sewell. Our salesman was professional, knowledgeable, and extremely courteous.

Great Customer service. My salesman was very informative, courteous and pleasant to work with. Thanks

Great working with William and Josue and really help with what we were looking for

Sewell Cadilac of Dallas was Outstanding. They treated us like an old friend. The whole experience was pleasurable and quickly handled over the phone. All of the details and paperwork was done when we arrived. They took time to explain all of the new vehicle's controls, features and warranty issues. It took about 5 minutes to sign the paperwork on the purchase and we were on our way. i

Vary nice people, vary good at helping In explaining about the car,and the price. I was not able to go to get the car do to Family issues.

I bought a used Chrysler 200 from them and did not buy the extended warranty. I just had the warranty that comes with used cars there. Anyway the alternator went out and the Chrysler computer needed reset. The car had to go to Chrysler for that repair. Pricilla was my service advisor and kept me up to date with everything going on with my car. Vandergriff also gave me a loaner car for 3 weeks while my car was being repaired. All I had to pay for was a new battery. I could not have been happier with thier service department.

The repairs were made quickly and they even offered a free shuttle back home! The facility was very clean and everyone was very helpful. The communication on my repairs was great.

Fantastic experience. Kind, knowledgeable, patient, not pushy, kept in contact and even videotaped the car I was interested in. Smooth sailing! Prepped my car with a wash and full tank of gas's.

Richard specifically was excellent to work with but everyone at dealership was very accommodating. We were thrilled with our purchase and transition into our next vehicle. We would highly recommend Lone Star Cadillac !

Mandy made my experience so much easier with her smile and personality and Jason topped it off with his financial expertise.

We purchased a late model vehicle online (out of state) and Cooper was a pleasure to work with. Vehicle was delivered promptly and exactly as described. We couldn't be happier. Highly recommend.

Service department is top notch..best of the best! Friendly yet professional, capably handled my every concern. Ride to/from my office very nice and appreciated touch!

Just finished another service visit on my M8 and as always, Nathan Meyers was great. Friendly, always on time, very knowledgeable and went out of his way to explain what was needed. There is simply no better place if you own a BMW. I will always come here for service. Thanks Nathan